NEW YORK, NY - June 13, 2007 - LivePerson, Inc. (NASDAQ: LPSN), a provider of online conversion solutions, today announced that the company will be exhibiting at the upcoming Forrester Finance Forum in New York City.
Representatives from LivePerson will be located at booth #109 and will be available to share industry best practices in proactive customer engagement and customer service and demonstrate the Timpani Sales and Marketing Solution. LivePerson currently serves more than 5,000 organizations, including seven of the world's largest financial institutions.
Held at the Grand Hyatt hotel from June 25-26, the Forrester Finance Forum 2007 will feature leading Forrester analysts presenting research on how financial services firms can build and sustain long-term competitive edge by mastering the principles of Experience-Based Differentiation. Industry executives will share their views on providing superior customer experience by understanding customer needs, creating brand equity with customers, and developing concrete customer experience skills.
Forrester Research, Inc. is an independent technology and market research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. For more than 23 years, Forrester has been making leaders successful every day through its proprietary research, consulting, events, and peer-to-peer executive programs. For more information, visit http://www.forrester.com/.
LivePerson is a provider of online conversion solutions. Our hosted software enables companies to identify and proactively engage online visitors- increasing sales, satisfaction and loyalty while reducing service costs. Combining web-interaction technology (chat, email and a self-service knowledgebase) with a deep understanding of consumer behavior and industry best practices, LivePerson's Timpani™ platform engages the right customer, at the right time, with the right communications channel. This Engagement Marketing platform creates more relevant, compelling and personalized experiences-converting traffic into revenues, and facilitating real-time sales and customer service. More than 5,000 companies including EarthLink, Hewlett- Packard, Microsoft, Qwest and Verizon, rely on LivePerson to help maximize the return on their marketing and e-commerce investments. LivePerson is headquartered in New York City.
SOURCE: LivePerson, Inc.
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