LivePerson Reports First Quarter 2009 Financial Results

NEW YORK

- Quarterly revenue increases 17% from prior year

- EBITDA per share of $0.11 for first quarter

- EPS of $0.03 for first quarter

NEW YORK, May 6 /PRNewswire-FirstCall/ -- LivePerson, Inc. , a leading provider of online engagement solutions that facilitate real-time assistance and expert advice, today announced financial results for the first quarter ended March 31, 2009.

Revenue

Revenue for the first quarter was $19.9 million, a 17% increase from the first quarter of 2008, and a 2% sequential increase as compared to the fourth quarter of 2008. Revenue from business operations for the first quarter was $17.4 million, a 4% increase as compared to the fourth quarter of 2008 and a 21% increase from the first quarter of 2008. Revenue from consumer operations, though down 7% from the prior year quarter, increased 4% sequentially from the fourth quarter of 2008.

"Overall, we are very pleased with our financial performance for the quarter," CEO Robert LoCascio said. "Our first quarter revenue increased 17% as compared to the prior year, while EBITDA and EPS both significantly exceeded our guidance." LoCascio continued, "In the near term, we see the potential for balanced and profitable growth across the company, including both business and consumer operations, and are cautiously optimistic that continued investment in the online channel by our customers will translate to increased demand for our solutions in the second half of 2009."

Client and Partner Expansion

LivePerson added several new clients during the first quarter, including:

  • Patagonia
  • Sky - Italia
  • Thomas Cook (UK)
  • One of the top 4 US banks
  • A leading consumer audio equipment manufacturer
  • A leading European cellular service provider

The company also expanded business with existing customers, including:

  • CapitalOne
  • 1 800 Flowers.com
  • One of the top 3 US banks

Net Income/Loss

Net income for the first quarter of 2009 was $1.3 million or $0.03 per share as compared to a net loss of $0.2 million or $0.00 per share in the first quarter of 2008.

Adjusted Net Income and EBITDA

LivePerson considers adjusted net income and earnings before interest, taxes, depreciation and amortization (EBITDA) to be important financial indicators of the company's operational strength and the performance of its business. These results should be considered in addition to results prepared in accordance with generally accepted accounting principles (GAAP), but should not be considered as a substitute for, or superior to, GAAP results.

A reconciliation of the differences between EBITDA and adjusted net income, and the most comparable financial measure calculated and presented in accordance with GAAP, is presented under the heading "Reconciliation of Non-GAAP Financial Information to GAAP" immediately following the Condensed Consolidated Statements of Operations included below.

The difference between EBITDA per share, a non-GAAP measure, and GAAP EPS, is interest, taxes, depreciation, amortization, stock-based compensation and other non-cash charges, if any. The difference between adjusted net income per share and GAAP EPS is amortization of intangible assets and stock-based compensation.

Adjusted net income for the first quarter of 2009 was $3.0 million or $0.06 per share, as compared to $1.4 million or $0.03 per share in the comparable period in 2008, and $1.3 million or $0.03 per share in the fourth quarter of 2008.

EBITDA for the first quarter of 2009 was $5.2 million or $0.11 per share, as compared to $1.7 million or $0.04 per share in the first quarter of 2008, and $3.5 million or $0.07 per share in the fourth quarter of 2008.

Cash

The company's cash balance was $28.0 million at March 31, 2009 as compared to $25.5 million as of December 31, 2008. The company generated $2.8 million from operations in the first quarter. Also during the first quarter, the company incurred planned capital expenditures related primarily to the purchase of servers and computer networking equipment, resulting in a cash outlay of approximately $0.5 million.

Financial Expectations

Second Quarter 2009

  • Revenue of $20.5 - $21.0 million
  • EBITDA of $0.06 - $0.08 per share
  • GAAP EPS of $0.00 - $0.01
  • Fully diluted share count of approximately 49 million

Full Year 2009

  • Revenue of $84 - $86 million
  • EBITDA of $0.25 - $0.30 per share
  • GAAP EPS of $0.05 - $0.07
  • Fully diluted share count of approximately 49 million

Other Full Year 2009 Assumptions

  • Amortization of intangibles of approximately $2.0 million
  • Stock-compensation expense of approximately $4.0 million
  • Depreciation of approximately $4.0 million
  • Effective tax rate of approximately 55%
  • Cash tax rate of approximately 40%
  • Capital expenditures of approximately $7.0 - $9.0 million

Stock-Based Compensation

Included in the accompanying financial results are expenses related to stock-based compensation, as follows (in thousands):

                                         Q1 2009

    Cost of revenue                         $159
    Product development                      302
    Sales and marketing                      308
    General and administrative               392
       Total                              $1,161

Amortization of Intangible Assets

Included in the accompanying financial results are expenses related to the amortization of intangible assets, as follows (in thousands):

                                         Q1 2009
    Cost of revenue                         $307
    General and administrative               272
       Total                                $579

                              LivePerson, Inc.
               Condensed Consolidated Statements of Operations
               (In Thousands, Except Share and Per Share Data)
                                 Unaudited

                                               Three Months Ended
                                                    March 31,
                                                    ---------
                                                2009        2008
                                                ----        ----

    Revenue                                  $19,919     $17,085
                                             -------     -------

    Operating expenses:
      Cost of revenue                          4,285       4,886
      Product development                      2,701       3,074
      Sales and marketing                      6,504       5,798
      General and administrative               3,521       3,180
      Amortization of intangibles                272         391
                                                 ---         ---
          Total operating expenses            17,283      17,329
                                              ------      ------

    Income (loss) from operations              2,636        (244)

    Other (expense) income, net                  (85)         81
                                                 ---          --

    Income (loss) before provision for
     income taxes                              2,551        (163)

    Provision for income taxes                 1,280          49
                                               -----          --

    Net income (loss)                         $1,271       $(212)
                                              ======       =====

    Basic net income (loss) per common
     share                                     $0.03      $(0.00)
                                               =====      ======

    Diluted net income (loss) per common
     share                                     $0.03      $(0.00)
                                               =====      ======

    Weighted average shares outstanding
     used in basic net income (loss) per
     common share calculation             47,468,781  47,892,703
                                          ==========  ==========

    Weighted average shares outstanding
     used in diluted net income (loss) per
     common share calculation             48,031,054  47,892,703
                                          ==========  ==========



                               LivePerson, Inc.
           Reconciliation of Non-GAAP Financial Information to GAAP
                (In Thousands, Except Share and Per Share Data)
                                   Unaudited


    Unaudited Supplemental Data
    ---------------------------
      The following information is not a financial measure under
       generally accepted accounting principles (GAAP). In addition, it
       should not be construed as an alternative to any other measures of
       performance determined in accordance with GAAP, or as an indicator
       of our operating performance, liquidity or cash flows generated by
       operating, investing and financing activities as there may be
       significant factors or trends that it fails to address. We present
       this financial information because we believe that it is helpful to
       some investors as one measure of our operations. We caution
       investors that non-GAAP financial information, by its nature,
       departs from traditional accounting conventions; accordingly, its
       use can make it difficult to compare our results with our results
       from other reporting periods and with the results of other
       companies.

                                                       Three Months Ended
                                                            March 31,
                                                            ---------
                                                         2009        2008
                                                         ----        ----
    Net income (loss) in accordance with generally
      accepted accounting principles                   $1,271       $(212)
      Add/(less):
      (a) Amortization of intangibles                     579         698
      (b) Stock-based compensation                      1,161         959
      (c) Depreciation                                    801         323
      (d) Provision for income taxes                    1,280          49
      (e) Other expense (income), net                      85         (81)
                                                           --         ---
    EBITDA (1)                                         $5,177      $1,736
                                                       ======      ======
    Diluted EBITDA per common share                     $0.11       $0.04
                                                        =====       =====

    Weighted average shares used in diluted
     EBITDA per common share                       48,031,054  47,892,703
                                                   ==========  ==========

    Net income (loss) in accordance with generally
     accepted accounting principles                    $1,271       $(212)
      Add:
      (a) Amortization of intangibles                     579         698
      (b) Stock-based compensation                      1,161         959
                                                        -----         ---
    Adjusted net income                                $3,011      $1,445
                                                       ======      ======
    Diluted adjusted net income per common share        $0.06       $0.03
                                                        =====       =====

    Weighted average shares used in diluted
     adjusted net income per common share          48,031,054  47,892,703
                                                   ==========  ==========


    EBITDA                                             $5,177      $1,736
      Add/(less):
      (a) Changes in operating assets and
           liabilities                                 (1,303)     (2,150)
      (b) Provision for doubtful accounts                   -          68
      (c) Provision for income taxes                   (1,280)        (49)
      (d) Deferred income taxes                           324         (13)
      (e) Other (expense) income, net                     (85)         81
                                                          ---          --
    Net cash provided by (used in) operating
     activities                                        $2,833       $(327)
                                                       ======       =====


    (1)  Earnings before interest, taxes, depreciation, amortization and
         stock-based compensation.



                                   LivePerson, Inc.
                        Condensed Consolidated Balance Sheets
                                    (In Thousands)
                                      Unaudited

                                             March 31, 2009  December 31, 2008
                                             --------------  -----------------

    ASSETS

    Current assets:
      Cash and cash equivalents                     $28,009            $25,500
      Accounts receivable, net                        9,131              7,574
      Prepaid expenses and other current assets       1,568              1,706
      Deferred tax assets, net                        1,242              1,772
                                                      -----              -----
        Total current assets                         39,950             36,552

      Property and equipment, net                     7,123              7,473
      Intangibles, net                                3,740              4,319
      Goodwill                                       24,469             24,388
      Deferred tax assets, net                        7,536              7,330
      Deferred implementation costs                     134                147
      Security deposits                                 330                349
      Other assets                                    1,222              1,390
                                                      -----              -----
        Total assets                                $84,504            $81,948
                                                    =======            =======

    LIABILITIES AND STOCKHOLDERS' EQUITY

    Current liabilities:
      Accounts payable                               $4,033             $3,555
      Accrued expenses                                7,778              9,088
      Deferred revenue                                4,857              3,985
                                                      -----              -----
        Total current liabilities                    16,668             16,628

    Deferred revenue, net of current                    372                347
    Other liabilities                                 1,222              1,390
                                                      -----              -----
        Total liabilities                            18,262             18,365
                                                     ------             ------

    Commitments and contingencies

    Total stockholders' equity                       66,242             63,583
                                                     ------             ------
            Total liabilities and stockholders'
             equity                                 $84,504            $81,948
                                                    =======            =======

About LivePerson

LivePerson is a provider of online engagement solutions that facilitate real-time assistance and expert advice. Connecting businesses and experts with consumers seeking help on the Web, LivePerson's hosted software platform creates more relevant, compelling and personalized online experiences. Every month, LivePerson's intelligent platform helps millions of people succeed online; more than 7,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel. LivePerson is headquartered in New York City.

Non-GAAP Financial Disclosure

Investors are cautioned that the EBITDA, or earnings before interest, taxes, depreciation, amortization and stock-based compensation, and adjusted net income, or net income excluding amortization of intangible assets and stock-based compensation, information contained in this press release are not financial measures under generally accepted accounting principles. In addition, they should not be construed as alternatives to any other measures of performance determined in accordance with generally accepted accounting principles, or as indicators of our operating performance, liquidity or cash flows generated by operating, investing and financing activities, as there may be significant factors or trends that they fail to address. We present this financial information because we believe that it is helpful to some investors as a measure of our performance. We caution investors that non-GAAP financial information, by its nature, departs from traditional accounting conventions; accordingly, its use can make it difficult to compare our current results with our results from other reporting periods and with the results of other companies.

Safe Harbor Provision

Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements. Any such forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. It is routine for our internal projections and expectations to change as the quarter and year progresses, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change. Although these expectations may change, we are under no obligation to inform you if they do. Actual events or results may differ materially from those contained in the projections or forward-looking statements. Some of the factors that could cause actual results to differ materially from the forward-looking statements contained herein include, without limitation: risks related to the operational integration of acquisitions; risks related to our increased operations in the direct-to-consumer market; risks related to our international operations, particularly our operations in Israel, and the civil and political unrest in that region; volatility of the value of certain currencies in relation to the US dollar, particularly the New Israeli Shekel, U.K. pound and Euro; our history of losses; potential fluctuations in our quarterly and annual results; impairments to goodwill that result in significant charges to earnings; responding to rapid technological change and changing client preferences; competition in the real-time sales, marketing, customer service and online engagement solutions market; continued use by our clients of the LivePerson services and their purchase of additional services; technology systems beyond our control and technology-related defects that could disrupt the LivePerson services; risks related to adverse business conditions experienced by our clients; our dependence on key employees; competition for qualified personnel; the impact of new accounting rules, including the requirement to expense stock options; the possible unavailability of financing as and if needed; risks related to protecting our intellectual property rights or potential infringement of the intellectual property rights of third parties; our dependence on the continued use of the Internet as a medium for commerce and the viability of the infrastructure of the Internet; and risks related to the regulation or possible misappropriation of personal information. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by us with the Securities and Exchange Commission for a discussion of these and other important risk factors that could cause actual results to differ from those discussed in forward-looking statements.

SOURCE: LivePerson, Inc.