LivePerson Named Top Live Chat and Click-to-Call Provider by Internet Retailer Magazine
LivePerson highlighted among Top Vendors to Internet Retailer's Top 1000 Web Retailers
NEW YORK, Sept. 11, 2012 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN), a provider of real-time intelligent engagement solutions that increase conversions and improve customer experience, today announced that it has been named the number one solution provider for Live Chat/Click-to-Call technology on Internet Retailer Magazine's Top Vendors to the Top 1000 Web Retailers List.
Over 8,500 businesses use LP Chat's sophisticated technology and robust business intelligence to produce compelling and measurable results. Shown to increase online sales by up to 20 percent, and average order size by up to 35 percent in many use-cases, LP Chat allows online businesses to have proactive, personalized chats with prospects and customers across multiple channels, where customers are found, including websites, social media and mobile devices.
"We are very pleased that our chat and click-to-call solutions are being leveraged by top online retailers and we believe it is testament to our ability to help them drive success in their online businesses," said Robert LoCascio, CEO and Founder, LivePerson. "With our technology, leading businesses are not only supporting their customers proactively, but creating meaningful, personalized connections with them across multiple channels, driving a better customer experience and stronger brand loyalty."
LivePerson was top ranked in the Live Chat/Click-to-Call category in a Top Vendors list, recently announced to the publication's ranked list of Top 1000 Web Retailers. Internet Retailer's report lists the top technology and service providers that have helped the top retailers achieve their leading status. For more information, visit www.internetretailer.com.
For more information on LivePerson, visit www.LivePerson.com.
LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs. More than 8,500 companies rely on LivePerson's platform to increase conversions and improve customer experience, including Hewlett-Packard, IBM, Microsoft, Verizon, Sky, Walt Disney, PNC, QVC and Orbitz.
LivePerson received the CODiE award for Best Content Management Solution in 2012 and for Best Ecommerce Solution in 2011, and has been named a Company of the Year by Frost and Sullivan in 2011. LivePerson is headquartered in New York City with offices in San Francisco, Tel Aviv, Atlanta, London and Melbourne, Australia.
For more information, please visit www.liveperson.com.
SOURCE LivePerson, Inc.