NEW YORK, May 5, 2014 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN), a leading provider of digital engagement solutions, today announced the promotion of Alan Banks to the position of Executive Vice President of Global Sales and Customer Success. Mr. Banks, formerly SVP of EMEA Sales at LivePerson, will lead the Company's global sales and customer success organizations and will be responsible for new business acquisition as well as business expansion across LivePerson's growing global customer base.
Mr. Banks joined LivePerson as SVP of EMEA Sales in June 2013, and under his leadership, the EMEA region has achieved strong sales growth, new pipeline development, and critical customer successes, including a significant expansion of partnerships with leading brands, such as EE. He also helped to drive key customer acquisitions during his tenure at LivePerson, including leading media company News UK, one of the largest European banks, and a major telecommunications provider in Germany.
"We're excited to promote Alan to the expanded role of EVP of Global Sales and Customer Success. Since Alan joined LivePerson last year, he has delivered strong results in EMEA and we've recognized his leadership and commitment to our mission and success," said Robert LoCascio, Founder and CEO of LivePerson. "His impressive track record at several of the world's leading technology organizations and his deep experience with SaaS, digital marketing and e-commerce make him an ideal leader for our Global Sales organization. I look forward to working with Alan to strengthen our strategic customer relationships and continue to drive the delivery of our digital engagement platform to a global base of customers and prospects."
"It's an exciting time to be a part of LivePerson as we continue our leadership in the market and work with a growing number of global businesses to help them create meaningful connections with their customers," said Alan Banks, EVP of Global Sales, LivePerson. "I'm delighted to be working with such a strong team of global talent as we continue to drive adoption of our leading digital engagement solution."
Prior to joining LivePerson, Mr. Banks served at Adobe Systems as RVP, Northern Europe, leading a $500mm business across the Digital Marketing and Digital Media businesses. Previously, Mr. Banks held sales leadership roles at several of the world's top technology companies along with innovative start-ups, including Hewlett-Packard, SAP, CA Technologies (formerly CA), BEA, Documentum, and ATG.
LivePerson, Inc. (NASDAQ: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.
Safe Harbor Provision
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements. Any such forward-looking statements, including but not limited to financial guidance, are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. It is routine for our internal projections and expectations to change as the quarter and year progresses, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change. Although these expectations may change, we are under no obligation to inform you if they do. Actual events or results may differ materially from those contained in the projections or forward-looking statements. Some of the factors that could cause actual results to differ materially from the forward-looking statements contained herein include, without limitation: potential fluctuations in our quarterly revenue and operating results; the adverse effect that the global economic downturn may have on our business and results of operations; competition in the markets for online sales, marketing and customer service solutions, and online consumer services; our ability to retain existing clients and attract new clients; risks related to new regulatory or other legal requirements that could materially impact our business; impairments to goodwill that result in significant charges to earnings; volatility of the value of certain currencies in relation to the US dollar, particularly the currency of regions where we have operations; additional regulatory requirements, tax liabilities, currency exchange rate fluctuations and other risks as we expand internationally; responding to rapid technological change and changing client preferences; our ability to retain key personnel and attract new personnel; our ability to expand our operations internationally; risks related to the ability to successfully integrate past or potential future acquisitions; risks related to the regulation or possible misappropriation of personal information belonging to our customers' Internet users; technology systems beyond our control and technology-related defects that could disrupt the LivePerson services; privacy concerns relating to the Internet that could result in new legislation or negative public perception; legal liability and/or negative publicity for the services provided to consumers via our technology platforms; risks related to protecting our intellectual property rights or potential infringement of the intellectual property rights of third parties; increased allowances for doubtful accounts as a result of an increasing amount of receivables due from customers with greater credit risk; delays in our implementation cycles; risks associated with our current or future stock repurchase programs, including whether such programs will enhance long-term stockholder value, and whether such stock repurchases could increase the volatility of the price of our common stock and diminish our cash reserves; risks related to our operations in Israel, and the civil and political unrest in that region; and risks related to our common stock being traded on more than one securities exchange, which may result in additional variations in the trading price of our common stock. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by us with the Securities and Exchange Commission for a discussion of these and other important risk factors that could cause actual results to differ from those discussed in forward-looking statements.
SOURCE LivePerson, Inc.