NEW YORK, Jan. 26, 2015 /PRNewswire/ -- Contact At Once!, a LivePerson Company (NASDAQ: LPSN) has received the "Highest Rated" Chat Products Award in the sixth annual DrivingSales Dealer Satisfaction Awards, presented in conjunction with the 2015 National Automobile Dealers Association (NADA) Convention & Expo. Contact At Once! received the highest dealer satisfaction ranking in the Chat Products category, as determined by the thousands of auto dealers who are part of the DrivingSales.com community. It is the company's fifth consecutive time to receive the honor.
"There is no better validation of Contact At Once's ability to drive meaningful connections, both between the Company and dealerships, and customers and dealerships, than this award, which is based on the votes of industry participants," said LivePerson CEO and founder, Rob LoCascio. "We have already launched efforts to duplicate the success of this award-recognized capability in additional verticals, such as the real estate market," added John Hanger, Contact At Once! general manager.
Contact At Once! provides a digital connections platform that can be used to embed chat and text options in third-party online advertising, on websites, in social media and online reviews for the automotive market. In fact, it's the only platform that can integrate the conversations from all those different sites and ads into a single user interface, which makes it easier for dealerships to cultivate meaningful connections with consumers in the digital world.
"We congratulate Contact At Once! on being recognized as one of the best-of-the-best by the people to whom their services count the most: the dealer community," says DrivingSales CEO and Founder Jared Hamilton. "For six years, and through over 21,000 validated reviews, DrivingSales Vendor Ratings has helped dealers make smarter, more informed decisions, leading them to outstanding service providers such as Contact At Once!."
The DrivingSales Dealer Satisfaction Awards are based on cumulative ratings tallied and verified over the calendar year (January – December) at DrivingSales.com Vendor Ratings. DrivingSales.com Vendor Ratings is the industry's only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products/solutions in their stores. Each rating is verified as coming from an actual dealership employee.
LivePerson, Inc. (NASDAQ: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.
For more information, please visit www.liveperson.com. To view other global press releases about LivePerson, please visit pr.liveperson.com.
About Contact At Once!
Contact At Once!, a LivePerson company, helps boost engagement by making it easy for consumers to connect with businesses and ask questions at the moment their interest in a product is piqued. More engagement translates into more sales, and that's why over 13,000 businesses and some of the most highly trafficked advertising websites rely on the Contact At Once! digital conversations platform to build relationships with online shoppers. For more information, visit www.contactatonce.com.
DrivingSales enables retail automotive dealers to learn, connect, innovate, and prosper in a rapidly changing retail environment. DrivingSales operates three business units geared at delivering actionable insight to dealers: DrivingSales Media, which comprises the DrivingSales.com dealer community, DrivingSales News, Dealer Executive Magazine, and multiple industry conferences. DrivingSales University, the leading provider of automotive retail education content and certification programs, and DrivingSales Data, the industry's largest cross-channel data analytics platform.
Founded by a third-generation car dealer in 2008, today DrivingSales is utilized by over 60% of franchised dealerships in North America as a resource to improve their business performance. To learn more about the DrivingSales community, news, training or performance analytics visit DrivingSales.com, DrivingSalesNews.com, DrivingSalesUniversity.com and DrivingSalesData.com
Investor relations contact:
Matthew Kempler, 212-609-4214
Erin Kang, 212-609-4256
DrivingSales Media Relations:
Melanie Webber (firstname.lastname@example.org), mWEBB Communications, 949.307.1723
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SOURCE LivePerson, Inc.