Bring voice conversations to digital for faster, more efficient, and personalized customer experiences.
Register now
Bring voice conversations to digital for faster, more efficient, and personalized customer experiences.
Register now
- Quarterly revenue increases 17% from prior year
- EBITDA per share of $0.11 for first quarter
- EPS of $0.03 for first quarter
NEW YORK, May 6 /PRNewswire-FirstCall/ -- LivePerson, Inc. , a leading provider of online engagement solutions that facilitate real-time assistance and expert advice, today announced financial results for the first quarter ended March 31, 2009.
Revenue
Revenue for the first quarter was $19.9 million, a 17% increase from the first quarter of 2008, and a 2% sequential increase as compared to the fourth quarter of 2008. Revenue from business operations for the first quarter was $17.4 million, a 4% increase as compared to the fourth quarter of 2008 and a 21% increase from the first quarter of 2008. Revenue from consumer operations, though down 7% from the prior year quarter, increased 4% sequentially from the fourth quarter of 2008.
"Overall, we are very pleased with our financial performance for the quarter," CEO Robert LoCascio said. "Our first quarter revenue increased 17% as compared to the prior year, while EBITDA and EPS both significantly exceeded our guidance." LoCascio continued, "In the near term, we see the potential for balanced and profitable growth across the company, including both business and consumer operations, and are cautiously optimistic that continued investment in the online channel by our customers will translate to increased demand for our solutions in the second half of 2009."
Client and Partner Expansion
LivePerson added several new clients during the first quarter, including:
The company also expanded business with existing customers, including:
Net Income/Loss
Net income for the first quarter of 2009 was $1.3 million or $0.03 per share as compared to a net loss of $0.2 million or $0.00 per share in the first quarter of 2008.
Adjusted Net Income and EBITDA
LivePerson considers adjusted net income and earnings before interest, taxes, depreciation and amortization (EBITDA) to be important financial indicators of the company's operational strength and the performance of its business. These results should be considered in addition to results prepared in accordance with generally accepted accounting principles (GAAP), but should not be considered as a substitute for, or superior to, GAAP results.
A reconciliation of the differences between EBITDA and adjusted net income, and the most comparable financial measure calculated and presented in accordance with GAAP, is presented under the heading "Reconciliation of Non-GAAP Financial Information to GAAP" immediately following the Condensed Consolidated Statements of Operations included below.
The difference between EBITDA per share, a non-GAAP measure, and GAAP EPS, is interest, taxes, depreciation, amortization, stock-based compensation and other non-cash charges, if any. The difference between adjusted net income per share and GAAP EPS is amortization of intangible assets and stock-based compensation.
Adjusted net income for the first quarter of 2009 was $3.0 million or $0.06 per share, as compared to $1.4 million or $0.03 per share in the comparable period in 2008, and $1.3 million or $0.03 per share in the fourth quarter of 2008.
EBITDA for the first quarter of 2009 was $5.2 million or $0.11 per share, as compared to $1.7 million or $0.04 per share in the first quarter of 2008, and $3.5 million or $0.07 per share in the fourth quarter of 2008.
Cash
The company's cash balance was $28.0 million at March 31, 2009 as compared to $25.5 million as of December 31, 2008. The company generated $2.8 million from operations in the first quarter. Also during the first quarter, the company incurred planned capital expenditures related primarily to the purchase of servers and computer networking equipment, resulting in a cash outlay of approximately $0.5 million.
Financial Expectations
Second Quarter 2009
Full Year 2009
Other Full Year 2009 Assumptions
Stock-Based Compensation
Included in the accompanying financial results are expenses related to stock-based compensation, as follows (in thousands):
Q1 2009
Cost of revenue $159
Product development 302
Sales and marketing 308
General and administrative 392
Total $1,161
Amortization of Intangible Assets
Included in the accompanying financial results are expenses related to the amortization of intangible assets, as follows (in thousands):
Q1 2009
Cost of revenue $307
General and administrative 272
Total $579
LivePerson, Inc.
Condensed Consolidated Statements of Operations
(In Thousands, Except Share and Per Share Data)
Unaudited
Three Months Ended
March 31,
---------
2009 2008
---- ----
Revenue $19,919 $17,085
------- -------
Operating expenses:
Cost of revenue 4,285 4,886
Product development 2,701 3,074
Sales and marketing 6,504 5,798
General and administrative 3,521 3,180
Amortization of intangibles 272 391
--- ---
Total operating expenses 17,283 17,329
------ ------
Income (loss) from operations 2,636 (244)
Other (expense) income, net (85) 81
--- --
Income (loss) before provision for
income taxes 2,551 (163)
Provision for income taxes 1,280 49
----- --
Net income (loss) $1,271 $(212)
====== =====
Basic net income (loss) per common
share $0.03 $(0.00)
===== ======
Diluted net income (loss) per common
share $0.03 $(0.00)
===== ======
Weighted average shares outstanding
used in basic net income (loss) per
common share calculation 47,468,781 47,892,703
========== ==========
Weighted average shares outstanding
used in diluted net income (loss) per
common share calculation 48,031,054 47,892,703
========== ==========
LivePerson, Inc.
Reconciliation of Non-GAAP Financial Information to GAAP
(In Thousands, Except Share and Per Share Data)
Unaudited
Unaudited Supplemental Data
---------------------------
The following information is not a financial measure under
generally accepted accounting principles (GAAP). In addition, it
should not be construed as an alternative to any other measures of
performance determined in accordance with GAAP, or as an indicator
of our operating performance, liquidity or cash flows generated by
operating, investing and financing activities as there may be
significant factors or trends that it fails to address. We present
this financial information because we believe that it is helpful to
some investors as one measure of our operations. We caution
investors that non-GAAP financial information, by its nature,
departs from traditional accounting conventions; accordingly, its
use can make it difficult to compare our results with our results
from other reporting periods and with the results of other
companies.
Three Months Ended
March 31,
---------
2009 2008
---- ----
Net income (loss) in accordance with generally
accepted accounting principles $1,271 $(212)
Add/(less):
(a) Amortization of intangibles 579 698
(b) Stock-based compensation 1,161 959
(c) Depreciation 801 323
(d) Provision for income taxes 1,280 49
(e) Other expense (income), net 85 (81)
-- ---
EBITDA (1) $5,177 $1,736
====== ======
Diluted EBITDA per common share $0.11 $0.04
===== =====
Weighted average shares used in diluted
EBITDA per common share 48,031,054 47,892,703
========== ==========
Net income (loss) in accordance with generally
accepted accounting principles $1,271 $(212)
Add:
(a) Amortization of intangibles 579 698
(b) Stock-based compensation 1,161 959
----- ---
Adjusted net income $3,011 $1,445
====== ======
Diluted adjusted net income per common share $0.06 $0.03
===== =====
Weighted average shares used in diluted
adjusted net income per common share 48,031,054 47,892,703
========== ==========
EBITDA $5,177 $1,736
Add/(less):
(a) Changes in operating assets and
liabilities (1,303) (2,150)
(b) Provision for doubtful accounts - 68
(c) Provision for income taxes (1,280) (49)
(d) Deferred income taxes 324 (13)
(e) Other (expense) income, net (85) 81
--- --
Net cash provided by (used in) operating
activities $2,833 $(327)
====== =====
(1) Earnings before interest, taxes, depreciation, amortization and
stock-based compensation.
LivePerson, Inc.
Condensed Consolidated Balance Sheets
(In Thousands)
Unaudited
March 31, 2009 December 31, 2008
-------------- -----------------
ASSETS
Current assets:
Cash and cash equivalents $28,009 $25,500
Accounts receivable, net 9,131 7,574
Prepaid expenses and other current assets 1,568 1,706
Deferred tax assets, net 1,242 1,772
----- -----
Total current assets 39,950 36,552
Property and equipment, net 7,123 7,473
Intangibles, net 3,740 4,319
Goodwill 24,469 24,388
Deferred tax assets, net 7,536 7,330
Deferred implementation costs 134 147
Security deposits 330 349
Other assets 1,222 1,390
----- -----
Total assets $84,504 $81,948
======= =======
LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
Accounts payable $4,033 $3,555
Accrued expenses 7,778 9,088
Deferred revenue 4,857 3,985
----- -----
Total current liabilities 16,668 16,628
Deferred revenue, net of current 372 347
Other liabilities 1,222 1,390
----- -----
Total liabilities 18,262 18,365
------ ------
Commitments and contingencies
Total stockholders' equity 66,242 63,583
------ ------
Total liabilities and stockholders'
equity $84,504 $81,948
======= =======
About LivePerson
LivePerson is a provider of online engagement solutions that facilitate real-time assistance and expert advice. Connecting businesses and experts with consumers seeking help on the Web, LivePerson's hosted software platform creates more relevant, compelling and personalized online experiences. Every month, LivePerson's intelligent platform helps millions of people succeed online; more than 7,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel. LivePerson is headquartered in New York City.
Non-GAAP Financial Disclosure
Investors are cautioned that the EBITDA, or earnings before interest, taxes, depreciation, amortization and stock-based compensation, and adjusted net income, or net income excluding amortization of intangible assets and stock-based compensation, information contained in this press release are not financial measures under generally accepted accounting principles. In addition, they should not be construed as alternatives to any other measures of performance determined in accordance with generally accepted accounting principles, or as indicators of our operating performance, liquidity or cash flows generated by operating, investing and financing activities, as there may be significant factors or trends that they fail to address. We present this financial information because we believe that it is helpful to some investors as a measure of our performance. We caution investors that non-GAAP financial information, by its nature, departs from traditional accounting conventions; accordingly, its use can make it difficult to compare our current results with our results from other reporting periods and with the results of other companies.
Safe Harbor Provision
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements. Any such forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. It is routine for our internal projections and expectations to change as the quarter and year progresses, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change. Although these expectations may change, we are under no obligation to inform you if they do. Actual events or results may differ materially from those contained in the projections or forward-looking statements. Some of the factors that could cause actual results to differ materially from the forward-looking statements contained herein include, without limitation: risks related to the operational integration of acquisitions; risks related to our increased operations in the direct-to-consumer market; risks related to our international operations, particularly our operations in Israel, and the civil and political unrest in that region; volatility of the value of certain currencies in relation to the US dollar, particularly the New Israeli Shekel, U.K. pound and Euro; our history of losses; potential fluctuations in our quarterly and annual results; impairments to goodwill that result in significant charges to earnings; responding to rapid technological change and changing client preferences; competition in the real-time sales, marketing, customer service and online engagement solutions market; continued use by our clients of the LivePerson services and their purchase of additional services; technology systems beyond our control and technology-related defects that could disrupt the LivePerson services; risks related to adverse business conditions experienced by our clients; our dependence on key employees; competition for qualified personnel; the impact of new accounting rules, including the requirement to expense stock options; the possible unavailability of financing as and if needed; risks related to protecting our intellectual property rights or potential infringement of the intellectual property rights of third parties; our dependence on the continued use of the Internet as a medium for commerce and the viability of the infrastructure of the Internet; and risks related to the regulation or possible misappropriation of personal information. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by us with the Securities and Exchange Commission for a discussion of these and other important risk factors that could cause actual results to differ from those discussed in forward-looking statements.
SOURCE: LivePerson, Inc.
Mike Tague
mtague@liveperson.com