Bring voice conversations to digital for faster, more efficient, and personalized customer experiences.
Register nowNEW YORK, March 6, 2012 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN), a provider of real-time chat, voice and content solutions that increase conversions and improve customer experience, today announced that it has been recognized by the Stevie® Awards for its innovative marketing solution, LP Marketer. LP Marketer was named one of the Best New Marketing Solutions, alongside Salesforce and Marketo.
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LP Marketer is a real-time data-driven targeting solution that intelligently delivers relevant, personalized content to website visitors. LP Marketer supports a wide range of use cases that drive business results across the customer lifecycle.
Unlike marketing automation systems, LP Marketer offers a powerful combination of advanced visitor intelligence, real-time traffic segmentation capabilities and user-friendly campaign-building tools. Business users can design and deploy highly targeted campaigns directly on their sites, greatly reducing or eliminating reliance upon internal IT resources. This enables a customized and compelling online experience for each visitor that can increase satisfaction and loyalty, and dramatically improve conversion rates and transaction values.
"Receiving an award for LP Marketer is an important milestone for LivePerson as we seek to provide businesses with a comprehensive set of tools to intelligently engage their customers and provide a more compelling online experience," said Rob Deichert, Head of LP Marketer, LivePerson. "With its advanced real-time targeting and segmentation capabilities and user-friendly interface, we believe LP Marketer should be an essential part of every marketer's toolset."
The Stevie Awards for Sales & Customer Service are the world's top sales awards, contact center awards and customer service awards. Additionally, the Stevie Awards organizes several of the world's leading business awards shows, including the prestigious American Business Awards and International Business Awards.
More than 100 members of seven specialized judging committees determined Stevie Award placements from among the finalists during final judging.
Details about the Stevie Awards for Sales & Customer Service, and the list of Stevie winners in all categories, are available at www.stevieawards.com/sales.
For more information on LP Marketer, visit http://www.liveperson.com/products-services/lp-marketer .
About LivePerson
LivePerson, Inc. (NASDAQ: LPSN) offers a platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.
More than 8,500 companies rely on LivePerson's platform to increase conversions and improve customer experience, including Hewlett-Packard, IBM, Microsoft, Verizon, Sky, Walt Disney, PNC, QVC and Orbitz.
LivePerson has received the CODiE award for Best Ecommerce Solution in 2011, and has been named one of America's 25 Fastest-Growing Tech Companies by Forbes in 2011, and a Company of the Year by Frost and Sullivan in 2011. LivePerson is headquartered in New York City with offices in San Francisco, Tel Aviv, Atlanta, London and Melbourne, Australia.
For more information, please visit www.liveperson.com.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com
Sponsors and supporters of the 6th annual Stevie Awards for Sales & Customer Service include American Support, the Business TalkRadio Network, Coloredge Los Angeles * New York, Competence Call Center, SDL and ValueSelling Associates.
Contact:
Kristen Filippini
Zer0 to 5ive, LLC
kristen@0to5.com
516.356.1136
Erin Kang
LivePerson
(212) 609-4256
ekang@liveperson.com
SOURCE LivePerson, Inc.
Mike Tague
mtague@liveperson.com