Bring voice conversations to digital for faster, more efficient, and personalized customer experiences.
Register nowNEW YORK, May 20, 2016 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) announced today that it has won a 2016 SIIA CODiE Award in Business Software for its customer engagement platform, LiveEngage. The SIIA CODiE Awards are the premier awards for the software and information industries and have been recognizing innovative products for thirty years.
After an in-depth evaluation by industry experts and SIIA members, LiveEngage was awarded Best Sales and Marketing Mobile Application. The category recognizes the best mobile application for empowering sales and marketing professionals with key data, insights and analytics to help drive business development and target potential prospects.
"We are honored to be recognized as a CODiE Award winner for our work in connecting brands and consumers through mobile," said Robert LoCascio, founder and CEO of LivePerson. "This award further validates our vision and confirms our mission to transform customer engagement through intelligent and secure connections that drive business success and build brand loyalty in today's mobile-first market."
Leading brands worldwide choose LiveEngage to keep them connected with consumers in their channel of choice. LiveEngage is powered by real-time analytics, built for the mobile consumer, and designed to meaningfully impact the customer experience. Through sentiment analysis, targeted content, and many other innovative features, LiveEngage drives business value by deflecting costly and inefficient phone calls and producing higher sales and customer satisfaction.
"SIIA's 2016 Business Technology CODiE Award winners are some of the most innovative products impacting businesses across the world. Recognized by their peers, the CODiE Winners should be proud of this prestigious accolade honoring excellence in business technology products," said Rhianna Collier, VP & Managing Director for the Software & Services Division at SIIA. "We congratulate all of this year's CODiE Award winners, and thank them for the contributions they have made to their industries."
The SIIA CODiE Awards are the industry's only peer-reviewed awards program. Judges include business technology executives, such as members of the industry, analysts, media, bloggers, bankers, and investors.
This year, LivePerson was also recognized as a finalist in Best Customer Service Solution and Best Sales and Marketing Intelligence Solution. LivePerson previously received the CODiE Award for Best Customer Success Management Solution in 2015, Best Content Management Solution in 2012, and Best Ecommerce Solution in 2011. For more on the award-winning platform, visit liveperson.com/liveengage.
About LivePerson, Inc.
LivePerson, Inc. (NASDAQ: LPSN) is a leading provider of mobile and online messaging, enabling a meaningful connection between brands and consumers. LiveEngage, the Company's enterprise-class, cloud-based platform, empowers consumers to stop wasting time on hold with 1-800 numbers, and instead message their favorite brands, just as they do with friends and family. More than 18,000 businesses, including Adobe, Citibank, EE, HSBC, IBM, Orbitz, PNC, The Home Depot, and Walt Disney rely on the unparalleled intelligence, security and scalability of LiveEngage to reduce costs, increase lifetime value and create meaningful connection with consumers. For more information, please visit www.liveperson.com. To view other global press releases about LivePerson, please visit pr.liveperson.com.
About the SIIA CODiE™ Awards
The SIIA CODiE Awards is the only peer-reviewed program to showcase business and education technology's finest products and services. Since 1986, thousands of products, services and solutions have been recognized for achieving excellence. For more information, visit siia.net/CODiE.
CONTACT:
Erin Kang
1-212-609-4256
ekang@liveperson.com
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SOURCE LivePerson, Inc.
Mike Tague
mtague@liveperson.com