NEW YORK, NY - June 6, 2007 - LivePerson, Inc. (NASDAQ: LPSN), a provider of online conversion solutions, today announced that Philippe Lang, Vice President, SMB Solutions, will present at the Career College Association Convention and Exposition to be held at the Ernest N. Morial Convention Center in New Orleans from June 13-15.
Titled "Live Chat: Communicating with the IM Generation," Lang's presentation will be held at 10:45 AM on June 15 and will offer an overview of online communication channels, several industry best practices and a demonstration of LivePerson's live chat platform. Lang will be joined by Grace Salas, Director of Enrollment Information Services for Florida International University, who will present a case study of how live chat has been instrumental in improving communication with students.
"LivePerson provides an easy-to-implement, secure and convenient way to communicate with our students," said Grace Salas, Director of Enrollment Information Services for Florida International University. "Unlike email, chats are initiated by students at the moment they need help. Most students who have used LivePerson indicate a preference for chat over both the telephone and office visits. In fact, 97% of those who answered the exit survey rated the service excellent or good."
Live Person is a provider of online conversion solutions. Our hosted software enables companies to identify and proactively engage online visitors- increasing sales, satisfaction and loyalty while reducing service costs. Combining web-interaction technology (chat, email and a self-service knowledgebase) with a deep understanding of consumer behavior and industry best practices, LivePerson's Timpani™ platform engages the right customer, at the right time, with the right communications channel. This Engagement Marketing platform creates more relevant, compelling and personalized experiences-converting traffic into revenues, and facilitating real-time sales and customer service. More than 5,000 companies including EarthLink, Hewlett- Packard, Microsoft, Qwest and Verizon, rely on LivePerson to help maximize the return on their marketing and e-commerce investments. LivePerson is headquartered in New York City.
SOURCE: LivePerson, Inc.
CONTACT: Younjee Kim, +1-212-609-4222, email@example.com
Web site: http://www.liveperson.com/