NEW YORK, NY - June 25, 3003 - LivePerson, Inc. (NASDAQ: LPSN), a provider of technology facilitating real-time online customer interaction, today announced that it will hold its first Customer Summit on June 26, 2003 in New York City. The summit will give LivePerson's key clients an open forum to share their successes with the LivePerson Sales and Service Editions, and to learn about new enhancements and technology innovations in online customer communications.
During the summit, customers will hear peer companies, such as Microsoft, Bell Canada and American Airlines Credit Union, outline their use of LivePerson for lead generation and sales as well as how to best service customers online. LivePerson executives will also present the company's product roadmap and best practices on deploying LivePerson within key industries, including financial services, retail, telecommunications and computer hardware and software.
This year's list of scheduled attendees includes American Airlines Credit Union, Bell Canada, BellSouth eCare, Bell Sympatico, Cablevision, Computer Associates, Dow Corning, EarthLink, Forex Capital Markets, Hewlett-Packard, Microsoft Business Solutions, QVC, Qwest and SunTrust.
"Through this customer summit, we will enable key clients to share information relating to their success in launching and running a profitable and efficient live Web channel. This will enable all attendees to learn from the first-hand experiences of their peers and take away best practices applicable to their own organizations," said Tony Pante, SVP of Marketing and Product Strategy for LivePerson. "In addition to benefiting our clients, LivePerson will gain critical knowledge from our customers that will drive future product development."
LivePerson Sales Edition and LivePerson Service Edition are ASP (Application Service Provider) solutions that eliminate the significant infrastructure investment typically associated with one-to-one customer facing solutions. LivePerson's complete product portfolio includes LivePerson Sales Edition, LivePerson Service Edition, LivePerson MultiCARE and LivePerson Pro for small businesses.
LivePerson (www.liveperson.com) is a leading Application Service Provider (ASP) of technology facilitating real-time sales, customer service and marketing solutions for companies doing business on the Internet. The LivePerson service enables online businesses to communicate with Internet users in real time, thereby enhancing the online experience. LivePerson allows clients to increase revenue and productivity while decreasing the overall cost of customer support. The company serves EarthLink, QVC, eBay, Ameritrade, American Airlines Federal Credit Union and over 3,000 other clients. LivePerson is headquartered in New York City, with R&D facilities in Tel Aviv, Israel.
Media Contact: Jennifer Regnault LivePerson, Inc. (212) 609-4213 firstname.lastname@example.org
SOURCE: LivePerson, Inc.
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Web site: http://www.liveperson.com/