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LivePerson Announces Fourth Quarter 2002 Earnings Results Teleconference
Jan 29, 2002
Teleconference Scheduled for Wednesday, February 6, 2001 After Close of Market

NEW YORK, NY - January 29, 2002 - LivePerson, Inc. (NASDAQ: LPSN), a leading Application Service Provider (ASP) of technology facilitating real-time sales and customer service for companies doing business on the Internet, will announce its quarter results during a teleconference on Wednesday, February 6, 2002, beginning at 5:00 p.m. E.D.T.

To participate, please call 1-888-719-9924 before 4:45 p.m. E.D.T. International callers please dial 706-643-1890. Please reference the LivePerson teleconference and Tim Bixby as the call leader.

If you are unable to participate, the teleconference will be rebroadcast starting at 8:00 p.m. E.D.T. on February 6, 2001 through 8:00 p.m. E.D.T. on February 8, 2001. To access the re-broadcast, please call 1-800-642-1687 and international callers please dial 706-645-9291. The teleconference identification number for both is 3105287.

The teleconference will also be Web cast live and available for replay on the LivePerson Web site at

About LivePerson

( is a leading Application Service Provider (ASP) of technology facilitating real-time sales and customer service for companies doing business on the Internet. The LivePerson service enables online businesses to communicate with Internet users in real time, thereby enhancing the online experience. With LivePerson Exchange, consisting of Chat, FAQ, Email and Document Management, LivePerson offers clients the opportunity to increase sales, lower customer service costs and increase responsiveness to customer needs. LivePerson is headquartered in New York City.

Statements in this press release regarding LivePerson, Inc. that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause such statements to differ materially from actual future events or results. Any such forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. It is routine for our internal projections and expectations to change as the quarter progresses, and therefore it should be clearly understood that the internal projections and beliefs upon which the Company bases its expectations may change prior to the end of the quarter. Although these expectations may change, we are under no obligation to inform you if they do. Our company policy is generally to provide our expectations only once per quarter, and not to update that information until the next quarter. Actual events or results may differ materially from those contained in the projections or forward-looking statements. The following factors, among others, could cause LivePerson's actual results to differ materially from those described in a forward-looking statement: our possible delisting from Nasdaq; the limited history of providing the LivePerson services; our limited historical annual revenue and history of losses; the possible unavailability of financing as and if needed; an unproven business model; our dependence on the success of the LivePerson chat service; continued use by our clients of the LivePerson services; potential fluctuations in our quarterly and annual results; risks related to adverse business conditions experienced by our clients; risks related to managing our expanding operations and staff attrition; integration of acquisitions, including the acquisition of HumanClick Ltd. and other potential acquisitions; our dependence on key employees; risks related to our international operations; competition both for qualified personnel and in the market for real-time sales and customer service technology; building awareness of the LivePerson brand name; technology systems beyond LivePerson's control and technology-related defects that could disrupt the LivePerson services; our dependence on the growth of the Internet as a medium for commerce and the viability of the infrastructure of the Internet; and responding to rapid technological change. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by LivePerson with the Securities and Exchange Commission for a discussion of these and other important risk factors that could cause actual results to differ from those discussed in forward-looking statements.

CONTACT: Maria Gomez of LivePerson, +1-212-609-4219,


SOURCE: LivePerson, Inc.

CONTACT: Younjee Kim, +1-212-609-4222,


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