NEW YORK, NY - October 25, 2004 - LivePerson (NASDAQ: LPSN), a leading provider of communications solutions for online sales, marketing and customer service, announced today that it ranked 124th on the 2004 Deloitte Technology Fast 500, a ranking of the 500 fastest growing technology companies in North America. Rankings are based on percentage revenue growth over five years, from 1999-2003. LivePerson grew 1,855% during this period.
LivePerson's CEO Robert LoCascio credits the company's technological innovation and dedicated staff for its dramatic revenue growth over the past five years. "Ranking on the Deloitte Technology Fast 500 for three consecutive years demonstrates the value we provide our customers," said LoCascio. "Receiving this recognition, on the heels of launching Timpani, our fully integrated, multi-channel communications platform, is a remarkable honor."
"Making the Deloitte Technology Fast 500 is a testament to a company's commitment to technology," said Mark A. Evans, national managing partner of Deloitte's Technology, Media & Telecommunications Group. "With its 1,855% growth rate over five years, LivePerson has proven that its leadership has the vision and determination to grow in difficult conditions."
In addition to ranking on the Deloitte Technology Fast 500, LivePerson ranked fifth on the New York Technology Fast 50, which is a ranking of the 50 fastest growing technology firms in New York.
LivePerson previously ranked 170th on the 2003 Deloitte Technology Fast 500, and 142nd in 2002. The company ranked number 5 in the New York Region in 2003 and number 7 in 2002. Overall, companies that ranked on the 2004 Technology Fast 500 had growth rates ranging from 329 to 437,115% over five years, with an average growth rate of 4,109%.
Fast 500 Selection and Qualifications
The Fast 500 list is compiled from Deloitte's 19 regional North American Fast 50 programs, nominations submitted directly to the Fast 500, and public company database research. To qualify for the Fast 500, entrants must have had 1999 operating revenues of at least $50,000 USD and $75,000 CD for the United States and Canada, respectively; and 2003 operating revenues must be at least $1 million USD or CD.
Entrants must also be public or private companies headquartered in North America and must be a "technology company," defined as a company that owns proprietary technology that contributes to a significant portion of the company's operating revenues; or devotes a significant proportion of revenues to the research and development of technology. Using other companies' technology in a unique way does not qualify.
LivePerson is a leading provider of communications solutions for online sales, marketing and customer service. LivePerson's Timpani platform enables online businesses to identify and engage the right customer with the right communication channel at the right time, thereby enhancing the online experience. Chat, marketing and selling tools, a self-service knowledgebase and email management are combined with industry-leading channel matching technology, rules-based intelligence, routing and reporting, to offer clients the opportunity to increase sales, lower customer service costs and enhance the customer experience. The company's roster of more than 3,000 customers, including EarthLink, Microsoft, Hewlett Packard, Qwest, Verizon and AT&T, have long reported significant savings, increased sales and high customer satisfaction using LivePerson's technologies. LivePerson is headquartered in New York City.
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CONTACT: Younjee Kim, +1-212-609-4222, email@example.com
Web site: http://www.liveperson.com/