NEW YORK, April 20, 2011 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN), a leading provider of online, real-time intelligent engagement solutions, was selected as a finalist for the prestigious CODiE Awards in the category of Best Electronic Commerce Solution, presented by the Software & Information Industry Association (SIIA).
LivePerson's Enterprise Solutions provide sophisticated engagement capabilities that enable online businesses to deliver an exceptional customer experience and increased ROI. Through LivePerson's solutions, businesses have the ability to proactively engage the right customer at the right time, when they need assistance the most, resulting in greater value and brand loyalty.
"It's a great validation to be named a finalist for a CODiE Award and to be recognized by industry peers for our excellence in Live Chat," said LivePerson CEO Robert LoCascio. "We strive to deliver excellence in intelligent engagement solutions and are continuously evolving our technology so customers can meaningfully connect with a greater percentage of their online and mobile customers in new and innovative ways."
The CODiE Award for Best Electronic Commerce Solution recognizes the best software solution designed to facilitate the purchase of products and services online. "SIIA recruits leading software, digital content and education people to put each nominated product through an intensive review process," said Ken Wasch, President of SIIA. "LivePerson and all companies that survive the process and become a finalist can say unequivocally that they are producing one of the finest, most innovative products on the market."
Some of the largest global enterprises trust LivePerson to provide secure, scalable, real-time engagement solutions that help maximize online sales and support interactions. Upon implementing LivePerson's live chat solutions, our customers typically enjoy a 20-25% uplift in online sales conversions and increase in overall customer satisfaction scores.
For more information and a complete list of categories and finalists, please visit www.siia.net/codies/2011.
LivePerson, Inc. (NASDAQ: LPSN) is a leading provider of real-time intelligent engagement solutions that optimize online conversions, customer service and support for companies of all sizes. Our web-based solutions use a scalable application and system architecture, allowing for quick deployment. LivePerson offers a secure and reliable platform for delivery of relevant, compelling and personalized online experiences. More than 8,500 companies including Cisco, Hewlett-Packard, IBM, Microsoft, Verizon, Overstock and Orbitz rely on LivePerson to maximize the impact of the online channel. LivePerson has been named one of America's 25 Fastest-Growing Tech Companies in 2010 by Forbes, and Company of the Year by Frost and Sullivan. LivePerson is headquartered in New York City with offices in Tel Aviv, Atlanta, London and San Francisco. For more information please visit http://www.liveperson.com.
About the CODiE™ Awards
The CODiE™ Awards, originally called the Excellence in Software Awards, were established in 1986 by the Software Publishers Association (SPA), now the Software & Information Industry Association (SIIA), so that pioneers of the then-nascent software industry could evaluate and honor each other's work. Since then, the CODiE Awards program has carried out the same purpose - to showcase the software and information industry's finest products and services and to honor excellence in corporate achievement.
SOURCE LivePerson, Inc.