NEW YORK, May 3, 2011 /PRNewswire/ -- LivePerson, Inc. (NASDAQ and TASE: LPSN), a leading provider of online, real-time intelligent engagement solutions has been named a Recognized Innovator finalist by the Technology Services Industry Association (TSIA) in the Innovation in Value-Added Services category. The TSIA is the leading association dedicated to advancing the business of technology services.
LivePerson's solutions provide sophisticated engagement capabilities that enable online businesses to deliver an exceptional customer experience and increased ROI. Through LivePerson's solutions, businesses have the ability to proactively engage the right customer at the right time, when they need assistance the most, resulting in greater value and brand loyalty.
"It's a great honor to be recognized for our leadership in innovation with our intelligent engagement solutions," said LivePerson CEO Robert LoCascio. "We strive to deliver the most effective and innovative real-time engagement tools so our customers can connect meaningfully with website visitors and maximize the value of online sales and support interactions."
The Recognized Innovator Awards represent the only independently judged awards program that recognizes innovation in technology services products and service offerings documented with customer case studies of measurable business value and results.
"The key differentiator of LivePerson's Intelligent Engagement Solution is the ability to proactively engage the right customer at the right time, when they need assistance the most," said John Ragsdale, Vice President of Technology Research for TSIA. "Through LivePerson, companies have the ability to recognize the customer's specific needs and interests to use as an upsell opportunity, creating a valuable sales advantage."
LivePerson, Inc. (NASDAQ and TASE: LPSN) is a leading provider of real-time intelligent engagement solutions that optimize online conversions, customer service and support for companies of all sizes. Our web-based solutions use a scalable application and system architecture, allowing for quick deployment. LivePerson offers a secure and reliable platform for delivery of relevant, compelling and personalized online experiences. More than 8,500 companies including Cisco, Hewlett-Packard, IBM, Microsoft, Verizon and Orbitz rely on LivePerson to maximize the impact of the online channel. LivePerson has been named one of America's 25 Fastest-Growing Tech Companies in 2010 by Forbes, and Company of the Year by Frost and Sullivan. LivePerson is headquartered in New York City with offices in Tel Aviv, Atlanta, London and San Francisco. For more information please visit http://www.liveperson.com.
The Technology Services Industry Association (TSIA) is the leading association dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class benchmarking and research, exceptional peer networking and learning opportunities, and high-profile certification and awards programs. We keep their business leaders informed and connected through a full range of programs and services that tackle real-world service business challenges, providing real-world solutions. TSIA corporate members represent the world's top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT and telecom, consumer technologies, healthcare and healthcare IT, and industrial automation. TSIA brings the technology services industry together. www.tsia.com
SOURCE LivePerson, Inc.