NEW YORK, May 26, 2011 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN; TASE: LPSN), a leading provider of online, real-time intelligent engagement solutions, was named a winner for the prestigious CODiE Awards in the category of Best Electronic Commerce Solution, presented by the Software & Information Industry Association (SIIA).
LivePerson's Enterprise Solutions provide sophisticated engagement capabilities that enable online businesses to deliver an exceptional customer experience and increased ROI. Through LivePerson's solutions, businesses have the ability to proactively engage the right customer at the right time, when they need assistance the most, resulting in greater value and brand loyalty.
"It is a tremendous honor to receive the CODiE Award for Best E-Commerce Solution, and to be recognized by industry peers for our leadership in Live Chat," said LivePerson CEO Robert LoCascio. "We strive to deliver excellence in intelligent engagement solutions and are continuously evolving our technology so that businesses can meaningfully connect with a greater percentage of their online customers in new and innovative ways."
The CODiE Award for Best Electronic Commerce Solution recognizes the best software solution designed to facilitate the purchase of products and services online. "Now in its 26th year, the CODiE Awards continue to recognize those companies providing the best new technology products and services across a broad array of industries," said SIIA President Ken Wasch. "SIIA warmly congratulates LivePerson and all of the winners and nominees of the CODiE Awards, whose innovation is essential for continuing America's leadership in the global knowledge economy," Wasch continued.
Some of the largest global enterprises trust LivePerson to provide secure, scalable, real-time engagement solutions that help maximize online sales and support interactions. Upon implementing LivePerson's live chat solutions, our customers typically enjoy an uplift in online sales conversions of approximately 20-25% and an increase in overall customer satisfaction scores.
For more information and a complete list of categories and winners, please visit http://www.siia.net/codies/2011/winners.asp
LivePerson, Inc. (NASDAQ: LPSN; TASE: LPSN) is a leader in Intelligent Engagement Solutions that enable many of the world's top brands to create meaningful online connections with their customers. In addition to our award-winning chat products, we now offer an intelligent engagement platform through which clients and partners can extend and integrate LivePerson's solutions for social media, mobility, CRM, advertising and marketing applications. LivePerson's solutions create meaningful, real-time connections by engaging the right customer, at the right time, through the right channel, driving incremental sales, maximizing customer satisfaction and retention, and optimizing agent resources.
More than 8,500 companies including Hewlett-Packard, IBM, Microsoft, Verizon, Sky, Walt Disney, PNC, QVC and Orbitz rely on LivePerson to maximize the impact of the online channel. LivePerson has been named one of America's 25 Fastest-Growing Tech Companies by Forbes in 2011, and Company of the Year by Frost and Sullivan in 2010. LivePerson is headquartered in New York City with offices in San Francisco, Atlanta, Tel Aviv and London. For more information please visit http://www.liveperson.com.
About the CODiE™ Awards
The CODiE™ Awards, originally called the Excellence in Software Awards, were established in 1986 by the Software Publishers Association (SPA), now the Software & Information Industry Association (SIIA), so that pioneers of the then-nascent software industry could evaluate and honor each other's work. Since then, the CODiE Awards program has carried out the same purpose - to showcase the software and information industry's finest products and services and to honor excellence in corporate achievement.
SOURCE LivePerson, Inc.