NEW YORK, May 13, 2015 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) announced today that it has won a 2015 SIIA CODiE Award in Business Software for its innovative customer engagement solution, LiveEngage. The SIIA CODiE Awards are the premier award for the software and information industries, and have been recognizing product excellence since 1986.
"We are honored to be selected by our peers to receive the CODiE Award for Best Customer Success Management Solution," said Robert LoCascio, Founder & CEO of LivePerson. "We set out to build a platform that we believe will radically transform and simplify the way brands connect with consumers in the digital world. We appreciate the recognition this award has given to our team members, who have worked tirelessly to deliver a highly innovative platform that offers unparalleled usability, scalability and security."
Leading brands worldwide are recognizing the LiveEngage platform as the best solution for connecting with consumers, deflecting costly and ineffective calls, and driving higher sales and brand loyalty. LiveEngage delivers powerful real-time sentiment analysis, data-driven targeting, and a highly intuitive workspace for customer care professionals.
"SIIA's 2015 Software CODiE Award winners are some of the most innovative, high-impact software products in the market," said Rhianna Collier, VP & General Manager for the Software & Services Division at SIIA. "We congratulate all of this year's CODiE Award winners, and thank them for the contributions they have made to the software industry."
The 2015 CODiE Awards included over 700 entries and over 200 finalists. LivePerson was selected based on the software's strength in managing customer development, upsell opportunities, improving retention rates, reducing churn and ease of use. Each award winner was reviewed by a field of industry experts whose evaluations determined finalists. SIIA members then reviewed the finalists and their votes were combined with the scores from the industry experts to select this year's 28 CODiE Awards Winners.
LivePerson received the CODiE Award for Best Ecommerce Solution in 2011, and again in 2012 for Best Content Management Solution.
LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs. For more information, please visit www.liveperson.com. To view other global press releases about LivePerson, please visit pr.liveperson.com
SIIA is the leading association representing the software and digital content industries. SIIA represents approximately 800 member companies worldwide that develop software and digital information content. SIIA provides global services in government relations, business development, corporate education and intellectual property protection to the leading companies that are setting the pace for the digital age. For more information, visit www.siia.net. The Software & Services Division of SIIA (SSD) represents companies that develop the applications, services, infrastructure and tools driving the success of today's high-tech industry. For more information, visit www.siia.net/SSD.
SOURCE LivePerson, Inc.