NEW YORK, March 10, 2020 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational solutions, has been named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2020.
The list honors the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today's fast-changing world. LivePerson's debut on the list recognizes the company's leadership in taking the world's largest brands into the conversational space, where they engage with customers on their messaging channels of choice, on their own time, just as they do with their family and friends. As brands develop and execute their conversational strategies in a world dominated by messaging, LivePerson's expertise in conversational AI makes "going conversational" at scale possible.
"Through our industry-leading conversational platform and cutting-edge conversational AI, we've made it possible for any brand to execute a conversational strategy," said Rob LoCascio, founder and CEO of LivePerson. "I'm proud to share this incredible recognition with everyone at LivePerson and commend their hard work making AI-powered messaging the future of customer interactions."
From ordering quick-serve burritos to upgrading flights, using AI-powered messaging to do business is the next step in creating deep and enduring relationships between consumers and the brands they love. Consumers benefit from the incredible convenience, while brands benefit from developing direct relationships with their customers, which they own forever right in the same conversation thread where they first connected.
Fast Company's editors and writers sought out the most groundbreaking businesses on the planet and across myriad industries. They also judged nominations received through their application process.
The World's Most Innovative Companies is Fast Company's signature franchise and one of its most highly anticipated editorial efforts of the year. It provides both a snapshot and a road map for the future of innovation across the most dynamic sectors of the economy.
"At a time of increasing global volatility, this year's list showcases the resilience and optimism of businesses across the world. These companies are applying creativity to solve challenges within their industries and far beyond," said Fast Company senior editor Amy Farley, who oversaw the issue with deputy editor David Lidsky.
Fast Company's Most Innovative Companies issue (March/April 2020) is now available online at fastcompany.com/most-innovative-companies/2020, as well as in app form via iTunes and on newsstands beginning March 17, 2020. The hashtag is #FCMostInnovative.
To learn more about LivePerson's conversational solutions, visit liveperson.com.
About LivePerson, Inc.
LivePerson makes life easier for people and brands everywhere through trusted conversational AI. Our 18,000 customers, including leading brands like HSBC, Orange, GM Financial, and The Home Depot, use our conversational solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.
About Fast Company
Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Since 2011, Fast Company has received some of the most prestigious editorial and design accolades, including the American Society of Magazine Editors (ASME) National Magazine Award for "Magazine of the Year," Adweek's Hot List for "Hottest Business Publication," and six gold medals and 10 silver medals from the Society of Publication Designers. The editor-in-chief is Stephanie Mehta and the publisher is Amanda Smith. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with our sister publication Inc., and can be found online at www.fastcompany.com.
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SOURCE LivePerson, Inc.