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Oct 27, 2021Unified, deeply integrated Voice and Conversational AI system will help brands put customers in control of their experiences
LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced two major strategic acquisitions: VoiceBase, a leader in real-time speech recognition and conversational...
Oct 22, 2021Conversational AI leader ranked #46 among 100 U.S. companies recognized for employee sentiment and satisfactionLivePerson, Inc. (Nasdaq: LPSN) has been named to Newsweek's Most Loved Workplaces list for 2021, ranking at 46 among the top 100 companies recognized for employee happiness and satisfaction at...
Oct 13, 2021Positive consumer sentiment toward AI-powered messaging has almost doubled in the last yearLivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today revealed the 2021 results from its Consumer Preferences for Conversational Commerce & AI report, providing a global...
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Oct 12, 2021
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the planned release of its third quarter financial results after the market close on Tuesday, November 2,...
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Aug 10, 2021New solution integrates AI-powered messaging into marketplaces, making it easy for merchants to connect 1:1 with shoppers at scale across the path to purchase
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, today announced the launch of Conversational Marketplaces, a seamless way for B2B and B2C marketplace operators to fully...
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Aug 4, 2021In its constant quest to hone its support services for Web3 users, ConsenSys is partnering with LivePerson to provide conversational AI support for its blockchain and crypto communities, starting with users of leading crypto wallet MetaMask. These industry-leading experiences will provide immediate, trusted responses and give them the solutions they need faster than ever. Users can expect to access the new customer experience in November.
ConsenSys, a market-leading blockchain technology company, is strengthening its customer experience by collaborating with LivePerson (NASDAQ: LPSN), a global leader in conversational AI. With...
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Aug 3, 2021-- Exceeds guidance with a record revenue of $119.6 million and growth of 31% year-over-year --
LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" or the "Company"), a global leader in conversational AI, today announced financial results for the second quarter ended June 30, 2021. Second Quarter...
Jul 29, 2021New survey finds consumers trust -- and will purchase more from -- retailers supporting e-commerce and in-store experiences with messaging and conversational AIHoliday shopping is set to look a little different in 2021, as consumers change their habits and brands deal with an ongoing labor shortage. According to a new survey uncovering what retailers...
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Jul 20, 2021Acquisition propels speed-to-launch for brands and European growth for LivePerson
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the acquisition of German conversational AI company e-bot7. The strategic acquisition propels LivePerson's...
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Jul 13, 2021
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the planned release of its second quarter financial results after the market close on Tuesday, August 3,...
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Jun 23, 2021Kinsella joins executive team of leading Conversational AI company
NEW YORK, NY, June 23, 2021 — LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the hiring of Ian Kinsella as Senior Vice President, APAC, to lead and...
Jun 22, 2021Meaningful Automated Conversation Score (MACS) provides insights at every turn of a conversation, setting a new standard for automation-based sales, marketing, and careLivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, today announced the debut of its proprietary Meaningful Automated Conversation Score (MACS), the only way to measure...
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Jun 15, 2021Combination empowers brands to enrich customer intelligence to increase conversions and sales and build deep, long-term relationships
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, and Adobe today announced an integration to help brands transform digital customer experience by seamlessly extending...
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Jun 10, 2021Award recognizes innovative Business Messages experiences with potential to change the landscape of conversational commerce
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, has been named a winner in the Build-an-Agent Contest, a competition to create and launch innovative experiences using...
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May 26, 2021Delta Air Lines among travel companies ramping up AI-driven messaging to make customer experience even faster, easier, and safer
A survey of 2,000 Americans, commissioned by LivePerson, Inc. (Nasdaq: LPSN) and conducted by OnePoll, found that nearly three-fourths of consumers (73%) prefer messaging to calls when making...
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May 5, 2021Collaboration empowers brands to seamlessly leverage AI recommendations to increase agent efficiency and effectiveness
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, and Google Cloud today announced they are teaming up to help brands make contact center agents more efficient and effective...
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May 4, 2021-- Exceeds guidance with a record revenue of $108M and record growth of 38% year-over-year --
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, today announced financial results for the first quarter ended March 31, 2021. First Quarter Highlights Total revenue was...
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Apr 27, 2021Visionary who revolutionized the Philippines' telecom industry joins board of leading conversational AI company
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced that renowned executive and digital transformation visionary Ernest L. Cu has joined its board of directors....
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Apr 20, 2021
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the planned release of its first quarter financial results after the market close on Tuesday, May 4, 2021....
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Apr 8, 2021Customer experience leaders combine conversational AI and digital services, empowering brands to connect with customers on their preferred messaging channels
LivePerson, Inc. (NASDAQ: LPSN), a global leader in Conversational AI, and Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and...
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Apr 6, 2021Monica Pool Knox, SVP, Chief People Officer, and Amber Armstrong, SVP, Chief Marketing Officer, join executive team
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the hiring of Monica Pool Knox as SVP, Chief People Officer, to lead the company's global human resources...
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Mar 31, 2021Infosys Cobalt and LivePerson’s Conversational Cloud and AI combine to help enterprises capture the full sales impact and cost savings from conversational experiences
Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting, and LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced a new 360°...
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Mar 18, 2021Customer experience leaders integrate conversations and feedback to help brands capture and take action on customer and employee signals in real time, across all messaging channels
LivePerson, Inc. (NASDAQ: LPSN), a global leader in Conversational AI, and Medallia, Inc. (NYSE: MDLA), a global leader in experience management and engagement, today announced a new partnership...
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Mar 1, 2021
LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, announced today that it will participate at the following events: Thursday, March 4 Morgan Stanley Technology, Media and...
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Feb 25, 2021-- Achieved first $100 million revenue quarter, generating 29% revenue growth--
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, today announced financial results for the fourth quarter ended December 31, 2020. Fourth Quarter and 2020 Highlights Total...