The Best Generative & Conversational AI Platform

Month Year

Feb 23, 2021

LivePerson launches AI Annotator™, empowering brands to automate conversations at an unprecedented pace

New tool enables live agents to effortlessly optimize bots and upskill into AI roles

LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced the launch of AI Annotator™, a new tool automating brand-consumer conservations faster than ever before by...
Feb 8, 2021

LivePerson to Announce Fourth Quarter 2020 Financial Results on February 25, 2021

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the planned release of its fourth quarter financial results after the market close on Thursday, February 25,...
Feb 4, 2021

LivePerson wins Gold Stevie® Award for the Conversational Cloud, the most advanced AI-powered command center for brand-consumer interactions

Conversational Cloud recognized as best New Contact Center Solution by the world's top sales and customer service awards program

LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, was presented with the Gold Stevie® Award in the New Contact Center Solution category in the 15th annual Stevie Awards for...
Dec 10, 2020

New survey reveals the vast majority of insurance customers prefer Conversational AI and messaging experiences

Consumers say they trust and would purchase more from insurance companies that provide the option to engage through AI-powered messaging

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the findings of its 2020 Survey of Consumer Preferences Around Insurance examining consumer attitudes and...
Dec 3, 2020

Black Friday to Cyber Monday conversation volume spikes to never-before-seen levels as consumers ditch in-store experiences for AI-powered messaging

LivePerson's peak conversation volume during Cyber Weekend 2020 triples compared to Cyber Weekend 2019

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced record-high conversation volumes for the holiday shopping season. The all-time highs cap off a year of...
Dec 2, 2020

LivePerson Announces Pricing of Private Offering of $450 Million of 0% Convertible Senior Notes Due 2026

LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson") announced today the pricing of $450.0 million aggregate principal amount of 0% Convertible Senior Notes due 2026 (the "Notes") in a private offering...
Dec 1, 2020

LivePerson's 2020 Consumer Preferences for Conversational Commerce report reveals skyrocketing demand for messaging and conversational AI

Survey examines consumer attitudes toward conversational commerce

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the findings of its 2020 Consumer Preferences for Conversational Commerce report examining consumer attitudes...
Nov 17, 2020

FeedingNYC will deliver more than 5,000 Thanksgiving meals to families in need on November 24

Nonprofit will reach new milestone of 85,000+ dinners delivered throughout all five boroughs since 2001

FeedingNYC announced today that it will deliver over 5,000 Thanksgiving dinners this year to families in shelters throughout New York City. FeedingNYC will deliver 5k Thanksgiving dinners — each...
Nov 11, 2020

LivePerson announces executive hires to further accelerate Conversational AI growth, scale, and partnerships

Andrew Hamel, EVP, Operations and Emerging AI Businesses, and Shani Higgins, SVP, Global Partnerships, join executive team

LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced the hiring of Andrew Hamel as EVP, Operations and Emerging AI Businesses, to lead day-to-day operations with...
Nov 6, 2020

LivePerson to Participate at Investor Conferences

LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, announced today that it will participate at the following events: LivePerson makes life easier for people and brands...
Oct 29, 2020

LivePerson Announces Third Quarter 2020 Financial Results

-- Generates 26% revenue growth as consumer-led shift to Conversational AI drives demand inflection --

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational solutions, today announced financial results for the third quarter ended September 30, 2020. Third Quarter Highlights Total...
Oct 26, 2020

LivePerson launches support for Instagram messaging, empowering brands to engage with consumers at scale

New integration with Messenger API with Support for Instagram brings direct messages, story tags, and comments into LivePerson's Conversational Cloud platform

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational solutions, today announced the integration of Instagram messaging into its industry-leading Conversational Cloud platform,...
Oct 12, 2020

LivePerson to Announce Third Quarter 2020 Financial Results on October 29, 2020

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational solutions, today announced the planned release of its third quarter financial results after the market close on Thursday, October...
Oct 7, 2020

David's Bridal launches on Google's Business Messages, helping brides easily start messaging conversations from Google Search and Maps

Powered by LivePerson, new messaging experience seamlessly connects customers with Zoey bot concierge and expert stylists

David's Bridal, the nation's leading bridal and special occasion authority, today announced its launch on Google's Business Messages. Powered by LivePerson (Nasdaq: LPSN), a global leader in...
Sep 23, 2020

LivePerson announces Performance Optimizer, a completely self-service tool to measure and manage conversational operations

New AI-powered solution lets brands understand every corner of contact center performance, compare to industry benchmarks for the first time, and improve key metrics

LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced the launch of Performance Optimizer™, a new, AI-powered tool for brands to measure and manage the health of...
Sep 17, 2020

With holiday shopping more digital than ever, new survey finds consumers will spend more money if they can message with associates or chatbots

Overwhelming majority of consumers say they trust messaging and chatbots to assist with online retail decisions

LivePerson (Nasdaq: LPSN), a global leader in conversational AI, today announced the findings of its new survey, Holiday 2020: The Impact of COVID on Consumer Preferences, examining behavior and...
Aug 20, 2020

Nationwide launches Apple Business Chat to provide additional support to members

Apple Business Chat enables members to securely message Nationwide directly via the Messages app on Apple devices

London, UK – August 20, 2020 – Nationwide, the world's largest building society, is launching Apple Business Chat, giving its members a new way to securely connect with Nationwide via...
Aug 13, 2020

EqualAI Challenges Companies and Leaders to Pledge to Reduce Bias in Artificial Intelligence

Bias in AI exacerbates the problem of discrimination in our society, but if addressed appropriately, it can be part of the solution

EqualAI, a nonprofit organization and leading voice focused on reducing unconscious bias in the development and use of Artificial Intelligence (AI), today challenged corporations and business...
Aug 10, 2020

LivePerson to Participate in Investor Conferences

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational solutions, announced today participation at the following upcoming virtual events: August 11 Oppenheimer 23rd Annual...
Aug 4, 2020

LivePerson Announces Second Quarter 2020 Financial Results

-- Record results across segments fueled by strong execution and leadership in Conversational Commerce --

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational solutions, today announced financial results for the second quarter ended June 30, 2020. Second Quarter Highlights Total...
Aug 4, 2020

LivePerson Announces the Conversational Cloud™, an AI-powered Command Center for Brand-Consumer Conversations

Empowering brands to instantly understand and respond to customers with artificial intelligence, the Conversational Cloud is the world's most powerful conversational commerce and care platform

LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced its enterprise-grade Conversational Cloud, where hundreds of the world's largest brands build and run...
Jul 21, 2020

LivePerson automates curbside experiences with Conversational AI to help brands meet demand for contactless commerce

AI-powered messaging enhances customer satisfaction and safety, reduces costs, and provides long-term, sustainable solutions for the COVID era

LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced its solutions for automating curbside customer experiences as they become a permanent fixture of the COVID...
Jul 17, 2020

Yell launches free new Messaging service in collaboration with LivePerson

Yell is delighted to announce the launch of Yell Messaging, in collaboration with LivePerson and using Apple Business Chat - a new way for users to communicate directly with companies using the...
Jul 16, 2020

LivePerson to Announce Second Quarter 2020 Financial Results on August 4, 2020

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational solutions, today announced the planned release of its second quarter financial results after the market close on Tuesday, August...
Jul 13, 2020

LivePerson reimagines the office-centric workplace to focus on the employee-centric workforce

COVID-19 concerns, employee sentiment around office health and safety, and know-how on remote work operations is driving innovation around the future of work

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational solutions, announced today its move away from office-centric workplaces to become an employee-centric workforce. This reimagining...
Jun 26, 2020

LivePerson integrates with Google's Business Messages to help brands connect with customers directly from Google Search and Maps

Brands can take advantage of new entry points to rich, asynchronous messaging experiences that customers prefer to traditional phone calls and waiting on hold

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational solutions, today announced it has joined Google's partner program to help brands launch on Business Messages, which lets...
Jun 24, 2020

Consumer hold times evaporate as LivePerson sees massive shift from phones to messaging in the COVID era

Data indicates consumers are turning to messaging to engage with brands: volume on LivePerson's conversational platform jumps approximately 40% from pre-COVID era

Faced with social distancing requirements and extreme hold times caused by the COVID-19 pandemic, brands worldwide have quickly shifted resources and accelerated plans to connect with their...
Jun 8, 2020

HSBC Bank Launches Apple Business Chat to Help Customers Seamlessly Handle Banking Needs

Messaging channel provides consumers a new, direct line of communication to HSBC’s service center via their iPhones and iPads

NEW YORK, NY – June 8, 2020 – HSBC Bank USA, N.A., (HSBC), part of the HSBC Group, one of the world’s largest banking and financial services organizations, today announced the launch of its...
May 27, 2020

LivePerson to hold its Annual Meeting of Stockholders in a virtual-only format on June 11, 2020

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational solutions, announced today that in the interest of the health and safety of its stockholders, employees and communities, its...
May 21, 2020

Phone-Based Customer Care Fails Consumers During COVID-19 Crisis

As call centers collapse, long hold times cited worldwide as top challenge preventing consumers from getting in touch with brands, according to LivePerson's survey on The Impact of COVID-19 on Customer Care Response & Remote Work

LivePerson (Nasdaq: LPSN), a global leader in conversational solutions, today announced the findings of its survey, The Impact of COVID-19 on Customer Care Response and Remote Work, examining...
May 21, 2020

LivePerson's Conversation Builder Recognized by SIIA as Best Customer Service Solution

World's first all-in-one platform for building enterprise-scale chatbots earns prestigious industry recognition

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational solutions, was awarded Best Customer Service Solution of 2020 for its Conversation Builder tool as part of the annual Software &...
May 6, 2020

LivePerson to Participate in Investor Conferences

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational solutions, announced today participation at the following upcoming virtual events: May 12 J.P. Morgan Global Technology, Media...
May 5, 2020

LivePerson Announces First Quarter 2020 Financial Results

-- Meets guidance for 18% year-over-year revenue growth in the first quarter, despite difficult environment --

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational solutions, today announced financial results for the first quarter ended March 31, 2020. First Quarter Highlights Total...
Apr 20, 2020

LivePerson to Announce First Quarter 2020 Financial Results on May 5, 2020

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational solutions, today announced the planned release of its first quarter financial results after the market close on Tuesday, May 5,...
Apr 13, 2020

LivePerson named a Leader in Digital-First Customer Service Solutions by independent research firm

Achieved "differentiated" rating among all reviewed vendors in six categories

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational solutions, has been named a Leader in the Forrester Research, Inc. April 2020 report, The Forrester New Wave™: Digital-First...
Apr 7, 2020

LivePerson launches new gift card marketplace to help small businesses weather the coronavirus storm

HelpOthers.io connects customers to favorite local businesses decimated by social distancing for seamless digital gift card purchases

LivePerson, a global leader in conversational AI, and the Dream Big Foundation today announced the launch of HelpOthers.io, a new digital gift card marketplace letting consumers prepay for goods...
Apr 7, 2020

LivePerson CEO Marks 20 Years as a Public Company with Letter to LivePerson Community

LivePerson Founder and CEO Robert Locascio published a letter to the LivePerson community, including employees, customers, shareholders, to mark the company's 20th anniversary of becoming a public...
Mar 10, 2020

LivePerson named to Fast Company's list of the World's Most Innovative Companies for transforming the universe of brand-consumer interactions

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational solutions, has been named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2020. The list...
Mar 2, 2020

LivePerson wins Gold Stevie® Award for creating a new way for brands and consumers to engage through conversational AI

Conversation Builder recognized as best New Contact Center Solution by the world's top customer service awards program

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI solutions, was presented with the Gold Stevie® Award in the New Contact Center Solution category in the 14th annual Stevie...
Feb 26, 2020

LivePerson to Participate at Investor Conferences

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, announced today participation at the following events: March 2 Morgan Stanley Technology, Media & Telecom...
Feb 13, 2020

LivePerson Announces Fourth Quarter 2019 Financial Results

-- Achieves Q4 goal of 20% revenue growth, accelerating 580 basis points year-over-year --

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational commerce solutions, today announced financial results for the fourth quarter ended December 31, 2019. The Company also...
Feb 3, 2020

LivePerson to Announce Fourth Quarter 2019 Financial Results on February 13, 2020

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, today announced the planned release of its fourth quarter financial results after the market close on...
Jan 21, 2020

David's Bridal debuts Zoey messaging concierge, helping customers plan the events of their dreams on Apple Business Chat

Powered by LivePerson, Zoey connects brides with live style-experts and leads David's Bridal's transformation to messaging-first experiences

David's Bridal, the nation's leading bridal and special occasion authority, announced today the debut of their messaging-powered experience for customers, led by concierge bot Zoey. The new...
Jan 17, 2020

LivePerson Reports Inducement Grants Under NASDAQ Listing Rule 5635(c)(4)

LivePerson, Inc. (Nasdaq: LPSN) is providing confirmatory notice, in compliance with the requirements of Nasdaq Listing Rule 5635(c)(4), of prior grants of equity-based incentive awards that...
Nov 21, 2019

LivePerson debuts SocialConnect and EmailConnect to help brands manage all digital customer interactions in one place

New solutions allow brands to deal with massive volume and shift customers to more effective messaging channels

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, today announced the launch of SocialConnect and EmailConnect, bringing social media and email into the...
Nov 19, 2019

FeedingNYC will deliver more than 4,000 Thanksgiving meals to families in need on November 26

Volunteers will reach new milestone of 80,000 dinners delivered throughout all five boroughs since 2001

FeedingNYC has announced it will deliver over 4,000 Thanksgiving meals this year during its annual event on November 26, 2019 at Pier Sixty at Chelsea Piers. This year, over 500 volunteers will...
Nov 14, 2019

LivePerson debuts Expert Guide series to demystify Conversational Commerce for business leaders

New publications empower marketing, customer service, and contact center leaders to launch Conversational Commerce initiatives

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce, today announced the debut of its Expert Guide series to help customer service, marketing, and contact center teams...
Nov 11, 2019

LivePerson to Participate at Investor Conferences

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, announced today participation at the following events: November 13, 2019 ROTH Technology & New Industrials...
Nov 7, 2019

LivePerson Announces Third Quarter 2019 Financial Results

-- Generates record revenue and 17% year-over-year growth in the third quarter --

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational commerce solutions, today announced financial results for the third quarter ended September 30, 2019. Third Quarter Highlights...
Nov 5, 2019

TTEC and LivePerson Form Strategic Partnership to Fuel AI-Powered Digital Transformation for Enterprises

Customer experience leaders combine technology and services to disrupt the legacy contact center ecosystem with digital engagement, messaging and AI solutions

TTEC Holdings, Inc. (NASDAQ: TTEC), a leading digital customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of...
Oct 23, 2019

LivePerson partners with Delta Vacations to launch web messaging service that connects with travelers on their own time

Adoption of LivePerson messaging solution lets travelers research vacation packages and resolve inquiries

Delta Vacations, the official vacation provider of Delta Air Lines, announced the debut of its web messaging travel service through LivePerson, a global leader in conversational commerce...
Oct 21, 2019

LivePerson to Announce Third Quarter 2019 Financial Results on November 7, 2019

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, today announced the planned release of its third quarter financial results after the market close on...
Oct 21, 2019

LivePerson names Craig Berman Senior Vice President, Global Communications

Former head of communications for Amazon joins leading conversational commerce company

LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational commerce solutions, today announced the hiring of Craig Berman to lead the company's internal and external communications...
Oct 17, 2019

Nearly two-thirds of consumers worldwide say they'd like the ability to message with brands, according to LivePerson's Consumer Preferences for Conversational Commerce survey

Survey examines consumer preferences around brand interactions; 90% of consumers are more likely to do business with companies that can answer questions immediately

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, today announced the findings of its Consumer Preferences for Conversational Commerce survey examining...
Oct 10, 2019

LivePerson launches LiveIntent, an AI-powered intent detection tool to help brands decipher consumer behaviors in real time

New solution instantly surfaces and measures customer intents, empowering brands to optimize operations and automations for improved customer experiences

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce, today announced the launch of LiveIntent to help brands detect, analyze, and resolve customer intents in real time....
Sep 25, 2019

LivePerson to Participate at Investor Conferences

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, announced today participation at the following events: Thursday, October 3, 2019 Berenberg US Stockpicker...
Sep 4, 2019

LivePerson Automotive's simple, intelligent messaging platform spikes service department efficiency for Angela Krause Family Ford

Ease and convenience of Conversational Car Servicing™ drives increased customer satisfaction and volume of repair orders

LivePerson Automotive, a division of global conversational commerce solutions provider LivePerson, Inc. (NASDAQ: LPSN), has launched Conversational Car Servicing™ for Angela Krause Family...
Aug 26, 2019

Spirit Airlines Debuts WhatsApp for Seamless Communication with Guests

New texting and messaging solution also allows Guests to ask questions, modify travel and make reservations in English and Spanish starting September 1

MIRAMAR, Fla., Aug. 26, 2019 (GLOBE NEWSWIRE) -- Spirit Airlines, the fastest growing airline in the United States, continues its commitment to invest in the Guest experience with an...
Aug 19, 2019

LivePerson debuts enhanced Maven™ AI capabilities to help brands deliver personalized, high-impact conversational experiences

Upgraded conversational AI features increase agent efficiency and solve routing problems to make it easy for brands to orchestrate customer journeys at scale

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce, today announced new Maven™ artificial intelligence capabilities that increase Maven's power to help brands drive...
Aug 15, 2019

LivePerson Automotive integrates TradePending trade valuation, enhancing conversational commerce experience for dealers and consumers

Auto dealers can now extend their in-store tools to the messaging channels customers prefer

LivePerson Automotive, a division of global conversational commerce solutions provider LivePerson, Inc. (NASDAQ: LPSN), announced today that TradePending's trade valuation tool will be integrated into
Aug 2, 2019

LivePerson to Participate at Investor Conferences

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, announced today that its Chief Financial Officer, Chris Greiner and VP, Planning and IR, Matthew Kempler will...
Jul 31, 2019

LivePerson Announces Second Quarter 2019 Financial Results

-- Generates record revenue and accelerates to 15% year-over-year growth in the second quarter --

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational commerce solutions, today announced financial results for the second quarter ended June 30, 2019. Second Quarter Highlights...
Jul 24, 2019

Tricolor Auto Group Launches Conversational Commerce for Hispanic Auto Shoppers, Including WhatsApp Integration, Through LivePerson

LivePerson Automotive Provides Messaging Platform for Fast-Growing Dealership Group to Make Car Shopping Simpler for Spanish Speakers

LivePerson Automotive, a division of global conversational commerce solutions provider LivePerson, Inc. (NASDAQ: LPSN), announced today that its first WhatsApp implementation for an automotive...
Jul 17, 2019

LivePerson to Announce Second Quarter 2019 Financial Results on July 31, 2019

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, today announced the planned release of its second quarter financial results after the market close on...
Jul 1, 2019

LivePerson Integration Makes SAP Upscale Commerce Solution Conversational

Enables rapid deployment of cutting-edge conversational commerce for small and midsized businesses worldwide

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, announced today a new offering that integrates LivePerson's industry-leading platform into SAP Upscale...
Jun 26, 2019

LivePerson Wins 2019 Artificial Intelligence Breakthrough Award

LivePerson's Maven™ Recognized with "Best AI-Based Solution for Customer Service" Award in 2019 AI Breakthrough Awards Program

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce, today announced that its recently introduced Maven™ conversational AI platform was selected as the winner of the...
May 30, 2019

LivePerson Automotive Announces Service Repair Payment Integration With DigniFi

LivePerson Automotive, a division of LivePerson, Inc. (NASDAQ: LPSN), and DigniFi announced today that consumers will now be able to secure a DigniFi loan to pay for automotive repairs within the...
May 28, 2019

New independent study commissioned by LivePerson finds that most companies are struggling to respond to consumers' increasing demands for personalized, effective and easy interactions

Only about a third of businesses feel they can react to consumers' wants and needs in real time, highlighting a critical need for a blend of AI and humans to provide value-added support in line with consumer expectations.

LivePerson, a leading provider of conversational commerce solutions, today released a new research study conducted by Forrester Consulting and commissioned by LivePerson. The thought leadership...
May 13, 2019

LivePerson to Participate at Investor Conferences

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, announced today that its Chief Financial Officer, Chris Greiner, Global Controller, Daryl Carlough, and VP,...
May 8, 2019

LivePerson Outlines Growth Strategy at Investor Day

Company aims to transform brand-to-consumers communication through Conversational Commerce

LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational commerce solutions, today outlined its growth strategy and announced its 2020 and 3 to 5 year financial targets at an Investor...
May 6, 2019

LivePerson to Host Investor Day on May 8, 2019

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, will host an Investor Day on May 8, 2019 in New York City. LivePerson's management will provide an overview...
May 2, 2019

LivePerson Announces First Quarter 2019 Financial Results

-- Generates record revenue and 14% Year-over-Year Growth in the first quarter --

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational commerce solutions, today announced financial results for the first quarter ended March 31, 2019. First Quarter Highlights...
Apr 29, 2019

LivePerson releases world's first collaborative AI technology, empowering all staff in an enterprise to assist technologists with bot building

Launch customers, including Fortune 500 telecommunications, marketing and travel companies, have used the new Conversation Builder™ to train nontechnical staff and create customer-facing bots in as little as 24 hours

LivePerson, a leading provider of conversational commerce solutions, today announced the general availability (GA) of its new Conversation Builder technology, the world's first all-in-one platform...
Apr 18, 2019

LivePerson to Announce First Quarter 2019 Financial Results on May 2, 2019

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, today announced the planned release of its first quarter financial results after the market close on...
Mar 7, 2019

LivePerson to Participate at the Piper Jaffray East Coast Tech Symposium and 31st Annual ROTH Conference

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, announced today that its Chief Financial Officer, Chris Greiner, and VP, Planning and IR, Matthew Kempler...
Mar 7, 2019

Frost & Sullivan recognizes LivePerson Conversational Commerce and AI offerings for financial services with "Global Customer Value Leadership Award"

Unique, end-to-end approach to conversational commerce and AI creates a "seamless experience," says leading industry analyst firm

Following a review of conversational artificial intelligence (AI) in the financial services space, Frost & Sullivan awarded its 2018 Global Customer Value Leadership Award to LivePerson, in...
Feb 28, 2019

Cox Automotive Integrates LivePerson Automotive Messaging Platform in Digital Retailing Apps

LivePerson Automotive (NASDAQ: LPSN) and Cox Automotive announced today that consumers using Cox Automotive Digital Retailing applications will now be able to contact dealers through live chat...
Feb 28, 2019

LivePerson Announces Upsizing and Pricing of Private Offering of $200.0 Million of 0.75% Convertible Senior Notes Due 2024

LivePerson, Inc. (Nasdaq: LPSN) ("LivePerson") announced today the pricing of $200.0 million aggregate principal amount of 0.75% Convertible Senior Notes due 2024 (the "Notes") in a private...
Feb 26, 2019

LivePerson Announces Proposed Private Offering of $150.0 Million of Convertible Senior Notes Due 2024

LivePerson, Inc. (Nasdaq: LPSN) ("LivePerson") announced today that it intends to offer, subject to market conditions and other factors, $150.0 million aggregate principal amount of Convertible...
Feb 21, 2019

LivePerson Announces Fourth Quarter 2018 Financial Results

-- Reports Record 2018 Revenue of $250 Million and 15% Year-over-Year Growth in the Fourth Quarter --

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational commerce solutions, today announced financial results for the fourth quarter ended December 31, 2018. Highlights Total revenue was
Feb 6, 2019

LivePerson to Announce Fourth Quarter 2018 Financial Results on February 21, 2019

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, today announced the planned release of its fourth quarter financial results after the market close on...
Jan 25, 2019

Contact At Once! and AdvantageTec Become LivePerson Automotive And Launch End-to-End Conversational Commerce Platform for Automobile Sales and Service

LivePerson's Automotive division debuts new name and branding along with customer lifecycle messaging platform at National Automobile Dealer's Association Conference, January 25-27

LivePerson, Inc. (Nasdaq: LPSN) announced today that its automotive division, including Contact At Once! and AdvantageTec, will use its new moniker LivePerson Automotive at the National Automobile...
Jan 15, 2019

LivePerson's Automotive Division, Contact At Once!, integrates Kelley Blue BookⓇ Values within CAO! Connect

Contact At Once!, a LivePerson company (Nasdaq: LPSN), today announced the integration of Kelley Blue Book® Trade-In Values in its CAO! Connect automotive messaging platform. The new integration...
Jan 7, 2019

LivePerson to Participate at the 21st Annual Needham Growth Conference on January 15, 2019

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, today announces that CFO, Chris Greiner, and VP, IR, Matthew Kempler will present at the 21st Annual Needham...
Dec 13, 2018

Former White House Official and Associate Deputy Attorney General Miriam Vogel to Lead EqualAI

Leader of government Implicit Bias Training program now joins EqualAI to fight bias in artificial intelligence

LivePerson, Inc. (Nasdaq:LPSN), a leading provider of conversational commerce solutions, has announced that Miriam Vogel will become the inaugural executive director of EqualAI. EqualAI, a...
Dec 5, 2018

LivePerson launches Maven™, a breakthrough conversational AI that replaces traditional websites and 800-numbers

Turns contact center agents -- 1 in 57 Americans -- into bot creators and managers

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, today launched Maven, a conversational AI that enables brands to replace traditional websites and...
Nov 27, 2018

Consumers messaged with brands 97 percent more during Cyber Weekend than last year, while web traffic for retailers grew just 10 percent, LivePerson data shows

With messaging almost double the prior year and automation up 261 percent, US is following the path adopted in Asia, where messaging and bots are preferred over traditional websites

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, recorded a 97 percent increase in messaging conversations between brands and American consumers through...
Nov 21, 2018

LivePerson integrates with Datto's Autotask PSA to bring conversational commerce to thousands of solution providers

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, has become the first conversational commerce platform to integrate with Datto's Autotask PSA, the business...
Nov 19, 2018

Auto shoppers use messaging for specific intents related to car purchases and service inquiries

LivePerson's Denise Chudy keynotes Automotive Analytics and Attribution Summit with Conversational Commerce Workshop

In an ongoing analysis of messaging conversations between consumers and automotive retailers, Contact At Once!, a LivePerson Company (Nasdaq: LPSN), said today that among the top 10 topics...
Nov 14, 2018

FeedingNYC will deliver more than 6,000 Thanksgiving meals to families in need on November 20

Since 2001, FeedingNYC has delivered over 75,000 Thanksgiving meals throughout all five boroughs

FeedingNYC, an initiative from the Dream Big Foundation, has announced it will deliver a record number of Thanksgiving meals this year during its annual event on November 20, 2018 at Pier Sixty at...
Nov 12, 2018

LivePerson to Participate in Upcoming Investor Conferences

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, today announces that CFO, Chris Greiner, and VP, IR, Matthew Kempler will present at the following investor...
Nov 8, 2018

LivePerson Announces Third Quarter 2018 Financial Results

-- Raises Revenue Guidance after Record Third Quarter Revenue and 14% Year-over-Year Growth --

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational commerce solutions, today announced financial results for the third quarter ended September 30, 2018. Third Quarter Highlights...
Nov 8, 2018

LivePerson Studios and Deepak Chopra launch Amazon® Alexa™ Skill to improve people's well-being

Provides Alexa users with access to Dr. Chopra's insights, inspiration, meditations, and practical tips on well-being

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, today launched an Amazon® Alexa™ skill with Deepak Chopra, MD, a world-renowned pioneer in integrative...
Nov 6, 2018

LivePerson Automotive Division Contact At Once! Surpasses 10,000 Auto Dealerships Using Connect Web-Based App

Contact At Once!, a LivePerson Company (Nasdaq: LPSN), announced today that 10,000 dealerships have now migrated to its web-based app, CAO! Connect, meaning two in three automotive dealerships...
Nov 1, 2018

Barry University and LivePerson bring conversational commerce to education

LivePerson's LiveEngage platform makes it easier for current and prospective students to connect with the school

LivePerson, Inc. (Nasdaq: LPSN), the leading provider of conversational commerce solutions, today announced that it enables Barry University to message with current and prospective students over...
Oct 30, 2018

LivePerson Releases First Annual Conversational Commerce Index

Shows High Consumer Preference for Conversational Interfaces, Fast Adoption of AI and Automation

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, today released its first annual conversational commerce index report, highlighting how businesses are...
Oct 29, 2018

LivePerson to Announce Third Quarter 2018 Financial Results on November 8, 2018

LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational commerce solutions, today announced the planned release of its third quarter financial results after the market close on...
Oct 16, 2018

LivePerson and AdLingo Enable Brands to Have One-to-One Conversations with Consumers Inside Display Ads

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, today announced an integration with the newly launched, AdLingo, a conversational marketing platform built...
Oct 16, 2018

LivePerson Acquires AdvantageTec, Adding Service Department Messaging Platform to its Automotive Company, Contact At Once!

Deal Brings Together Sales and Service Solutions for Enabling Conversational Commerce Across Dealership Operations

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational commerce solutions, today announced the acquisition of AdvantageTec, a leading provider of texting solutions for service...
Oct 3, 2018

LivePerson Takes Another Wave of Major Brands Live on Apple Business Chat, Bringing Conversational Commerce to Millions of Consumers

Burberry®, Vodafone Germany, KDDI, Harvey Norman, and Others Now Available on Apple Business Chat through LivePerson's LiveEngage Platform

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, launched another wave of major brands on Apple Business Chat beta, a new way for users to communicate...

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