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Mar 8, 2022Leading conversational AI company recognized on World's Most Innovative Companies list for developing cross-industry AI solutionsLivePerson (Nasdaq: LPSN), a global leader in Conversational AI, has been named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2022. Fast Company ranked...
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Feb 24, 2022-- Reported full year 2021 revenue growth of 28% to $469.6 million, and Q4 revenue of $123.8 million grew 21% year-over-year --
LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" or the "Company"), a global leader in conversational AI, today announced financial results for the fourth quarter ended December 31, 2021. Fourth...
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Feb 15, 2022Powered by insights and intents from nearly 1 billion conversational interactions per month, LivePerson's Conversational Cloud delivers exceptional understanding, connection, and business outcomes
LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, today announced new AI capabilities and integrations to help brands deliver Curiously Human™ digital experiences — experiences...
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Feb 7, 2022
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the planned release of its fourth quarter financial results after the market close on Thursday, February 24,...
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Jan 25, 2022LivePerson’s Conversational AI and messaging tech combines with CBA’s solutions to improve efficiency and customer experience and cultivate customer relationships at scale
NEW YORK and YOKOSUKA, Jan. 25, 2022 — LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, and Communication Business Avenue (CBA), which develops solutions for contact...
Nov 16, 2021Nonprofit will reach new milestone of 95,000+ meals funded, packed, and delivered during annual event on November 23FeedingNYC announced today that it will deliver over 8,500 dinners to shelters throughout New York City this Thanksgiving season. The nonprofit, founded in the wake of 9/11 to bring hope to...
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Nov 2, 2021-- Generates revenue of $118.3 million and growth of 25% year-over-year in the third quarter --
LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" or the "Company"), a global leader in conversational AI, today announced financial results for the third quarter ended September 30, 2021. Third...
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Nov 2, 2021Leading Conversational AI company recognized in first-ever roundup of companies that proved management excellence
Inc. today announced its first annual Best-Led Companies list, naming LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, one of its Best-Led Companies. The data-driven list...
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Oct 27, 2021Unified, deeply integrated Voice and Conversational AI system will help brands put customers in control of their experiences
LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced two major strategic acquisitions: VoiceBase, a leader in real-time speech recognition and conversational...
Oct 22, 2021Conversational AI leader ranked #46 among 100 U.S. companies recognized for employee sentiment and satisfactionLivePerson, Inc. (Nasdaq: LPSN) has been named to Newsweek's Most Loved Workplaces list for 2021, ranking at 46 among the top 100 companies recognized for employee happiness and satisfaction at...
Oct 13, 2021Positive consumer sentiment toward AI-powered messaging has almost doubled in the last yearLivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today revealed the 2021 results from its Consumer Preferences for Conversational Commerce & AI report, providing a global...
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Oct 12, 2021
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the planned release of its third quarter financial results after the market close on Tuesday, November 2,...
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Aug 10, 2021New solution integrates AI-powered messaging into marketplaces, making it easy for merchants to connect 1:1 with shoppers at scale across the path to purchase
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, today announced the launch of Conversational Marketplaces, a seamless way for B2B and B2C marketplace operators to fully...
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Aug 4, 2021In its constant quest to hone its support services for Web3 users, ConsenSys is partnering with LivePerson to provide conversational AI support for its blockchain and crypto communities, starting with users of leading crypto wallet MetaMask. These industry-leading experiences will provide immediate, trusted responses and give them the solutions they need faster than ever. Users can expect to access the new customer experience in November.
ConsenSys, a market-leading blockchain technology company, is strengthening its customer experience by collaborating with LivePerson (NASDAQ: LPSN), a global leader in conversational AI. With...
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Aug 3, 2021-- Exceeds guidance with a record revenue of $119.6 million and growth of 31% year-over-year --
LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" or the "Company"), a global leader in conversational AI, today announced financial results for the second quarter ended June 30, 2021. Second Quarter...
Jul 29, 2021New survey finds consumers trust -- and will purchase more from -- retailers supporting e-commerce and in-store experiences with messaging and conversational AIHoliday shopping is set to look a little different in 2021, as consumers change their habits and brands deal with an ongoing labor shortage. According to a new survey uncovering what retailers...
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Jul 20, 2021Acquisition propels speed-to-launch for brands and European growth for LivePerson
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the acquisition of German conversational AI company e-bot7. The strategic acquisition propels LivePerson's...
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Jul 13, 2021
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the planned release of its second quarter financial results after the market close on Tuesday, August 3,...
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Jun 23, 2021Kinsella joins executive team of leading Conversational AI company
NEW YORK, NY, June 23, 2021 — LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the hiring of Ian Kinsella as Senior Vice President, APAC, to lead and...
Jun 22, 2021Meaningful Automated Conversation Score (MACS) provides insights at every turn of a conversation, setting a new standard for automation-based sales, marketing, and careLivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, today announced the debut of its proprietary Meaningful Automated Conversation Score (MACS), the only way to measure...
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Jun 15, 2021Combination empowers brands to enrich customer intelligence to increase conversions and sales and build deep, long-term relationships
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, and Adobe today announced an integration to help brands transform digital customer experience by seamlessly extending...
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Jun 10, 2021Award recognizes innovative Business Messages experiences with potential to change the landscape of conversational commerce
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, has been named a winner in the Build-an-Agent Contest, a competition to create and launch innovative experiences using...
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May 26, 2021Delta Air Lines among travel companies ramping up AI-driven messaging to make customer experience even faster, easier, and safer
A survey of 2,000 Americans, commissioned by LivePerson, Inc. (Nasdaq: LPSN) and conducted by OnePoll, found that nearly three-fourths of consumers (73%) prefer messaging to calls when making...
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May 5, 2021Collaboration empowers brands to seamlessly leverage AI recommendations to increase agent efficiency and effectiveness
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, and Google Cloud today announced they are teaming up to help brands make contact center agents more efficient and effective...
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May 4, 2021-- Exceeds guidance with a record revenue of $108M and record growth of 38% year-over-year --
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, today announced financial results for the first quarter ended March 31, 2021. First Quarter Highlights Total revenue was...
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Apr 27, 2021Visionary who revolutionized the Philippines' telecom industry joins board of leading conversational AI company
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced that renowned executive and digital transformation visionary Ernest L. Cu has joined its board of directors....
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Apr 20, 2021
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the planned release of its first quarter financial results after the market close on Tuesday, May 4, 2021....
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Apr 8, 2021Customer experience leaders combine conversational AI and digital services, empowering brands to connect with customers on their preferred messaging channels
LivePerson, Inc. (NASDAQ: LPSN), a global leader in Conversational AI, and Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and...
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Apr 6, 2021Monica Pool Knox, SVP, Chief People Officer, and Amber Armstrong, SVP, Chief Marketing Officer, join executive team
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the hiring of Monica Pool Knox as SVP, Chief People Officer, to lead the company's global human resources...
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Mar 31, 2021Infosys Cobalt and LivePerson’s Conversational Cloud and AI combine to help enterprises capture the full sales impact and cost savings from conversational experiences
Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting, and LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced a new 360°...
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Mar 18, 2021Customer experience leaders integrate conversations and feedback to help brands capture and take action on customer and employee signals in real time, across all messaging channels
LivePerson, Inc. (NASDAQ: LPSN), a global leader in Conversational AI, and Medallia, Inc. (NYSE: MDLA), a global leader in experience management and engagement, today announced a new partnership...
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Mar 1, 2021
LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, announced today that it will participate at the following events: Thursday, March 4 Morgan Stanley Technology, Media and...
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Feb 25, 2021-- Achieved first $100 million revenue quarter, generating 29% revenue growth--
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, today announced financial results for the fourth quarter ended December 31, 2020. Fourth Quarter and 2020 Highlights Total...
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Feb 23, 2021New tool enables live agents to effortlessly optimize bots and upskill into AI roles
LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced the launch of AI Annotator™, a new tool automating brand-consumer conservations faster than ever before by...
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Feb 8, 2021
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the planned release of its fourth quarter financial results after the market close on Thursday, February 25,...
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Feb 4, 2021Conversational Cloud recognized as best New Contact Center Solution by the world's top sales and customer service awards program
LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, was presented with the Gold Stevie® Award in the New Contact Center Solution category in the 15th annual Stevie Awards for...
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Dec 10, 2020Consumers say they trust and would purchase more from insurance companies that provide the option to engage through AI-powered messaging
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the findings of its 2020 Survey of Consumer Preferences Around Insurance examining consumer attitudes and...
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Dec 3, 2020LivePerson's peak conversation volume during Cyber Weekend 2020 triples compared to Cyber Weekend 2019
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced record-high conversation volumes for the holiday shopping season. The all-time highs cap off a year of...
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Dec 2, 2020
LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson") announced today the pricing of $450.0 million aggregate principal amount of 0% Convertible Senior Notes due 2026 (the "Notes") in a private offering...
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Dec 1, 2020Survey examines consumer attitudes toward conversational commerce
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the findings of its 2020 Consumer Preferences for Conversational Commerce report examining consumer attitudes...
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Nov 17, 2020Nonprofit will reach new milestone of 85,000+ dinners delivered throughout all five boroughs since 2001
FeedingNYC announced today that it will deliver over 5,000 Thanksgiving dinners this year to families in shelters throughout New York City. FeedingNYC will deliver 5k Thanksgiving dinners — each...
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Nov 11, 2020Andrew Hamel, EVP, Operations and Emerging AI Businesses, and Shani Higgins, SVP, Global Partnerships, join executive team
LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced the hiring of Andrew Hamel as EVP, Operations and Emerging AI Businesses, to lead day-to-day operations with...
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Nov 6, 2020
LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, announced today that it will participate at the following events: LivePerson makes life easier for people and brands...
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Oct 29, 2020-- Generates 26% revenue growth as consumer-led shift to Conversational AI drives demand inflection --
LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational solutions, today announced financial results for the third quarter ended September 30, 2020. Third Quarter Highlights Total...
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Oct 26, 2020New integration with Messenger API with Support for Instagram brings direct messages, story tags, and comments into LivePerson's Conversational Cloud platform
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational solutions, today announced the integration of Instagram messaging into its industry-leading Conversational Cloud platform,...
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Oct 12, 2020
LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational solutions, today announced the planned release of its third quarter financial results after the market close on Thursday, October...
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Oct 7, 2020Powered by LivePerson, new messaging experience seamlessly connects customers with Zoey bot concierge and expert stylists
David's Bridal, the nation's leading bridal and special occasion authority, today announced its launch on Google's Business Messages. Powered by LivePerson (Nasdaq: LPSN), a global leader in...
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Sep 23, 2020New AI-powered solution lets brands understand every corner of contact center performance, compare to industry benchmarks for the first time, and improve key metrics
LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced the launch of Performance Optimizer™, a new, AI-powered tool for brands to measure and manage the health of...
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Sep 17, 2020Overwhelming majority of consumers say they trust messaging and chatbots to assist with online retail decisions
LivePerson (Nasdaq: LPSN), a global leader in conversational AI, today announced the findings of its new survey, Holiday 2020: The Impact of COVID on Consumer Preferences, examining behavior and...
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Aug 20, 2020Apple Business Chat enables members to securely message Nationwide directly via the Messages app on Apple devices
London, UK – August 20, 2020 – Nationwide, the world's largest building society, is launching Apple Business Chat, giving its members a new way to securely connect with Nationwide via...